MICHELLE BUCKNOR
The United States Postal Service (USPS)
Commerce City,CO
21
years of professional experience
My objective is to make a positive difference in people’s lives. To use my advanced understanding of customer service, strong organizational and interpersonal skills, high level of client satisfaction, and technology to care for other people in need.
Work History
Sales, SVCS/Distribution Associates
4 Years 4 Months- Conducted quality control of ingoing and outgoing mail to ensure compliance with postal regulations.
- Maintained clean and safe working environment to support operational efficiency.
- Allocated equipment and resources to facilitate timely and accurate mail delivery.
- Window customer service duties.
- Streamlined inventory management processes to enhance efficiency and reduce errors.
- Trained new associates on safety protocols and operational procedures for optimal performance.
- Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.
Dialysis Technician
2 Months- Executed center operations including opening, closing, and supply management to ensure smooth workflow.
- Set up and monitored dialysis machines to ensure optimal patient treatment and safety.
- Inserted and removed dialysis needles while closely monitoring patient condition to ensure comfort and safety.
Certified Nursing Assistant
14 Years 11 Months- Comprehensive knowledge of direct one-on-one patient care.
- Assisted patients with daily living activities, such as bathing and grooming.
- Provide adjunct care by administering non-sterile dressings, surgical preps, daily rotational exercise, and therapeutic baths.
- Monitored and recorded patient stats and observations to ensure accurate documentation and continuity of care.
Advanced Medical Support Assist
3 Years 5 Months- Managed clinic independently, ensuring smooth operations and patient satisfaction.
- Demonstrated expertise in medical terminology used in clinical settings.
- Collaborated with team to set priorities and organize workflows, meeting deadlines effectively.
Medical Technician/ Phlebotomist
3 Years 5 Months- Perform routine/ specialized venipuncture by following established guidelines.
- Received and processed specimens in a laboratory setting.
- Performed CLIA waived testing to support patient diagnostics and care.
Education
AAS - General Occupational Technology
NAACLS Phlebotomy Certificate - General Occupational Technology
Skills
Records management
Postal Tracking Systems
VA software
Handling and sorting mail
Team collaboration
Problem-solving skills
Mail sorting procedures
Inventory Management
Database management
Timeline
Sales, SVCS/Distribution Associates
The United States Postal Service (USPS)
04.2022 - CurrentRead More
Dialysis Technician
Fresenius
02.2022 - 04.2022Read More
Advanced Medical Support Assist
Charles George VA Medical Hospital
10.2016 - 03.2020Read More
Medical Technician/ Phlebotomist
Charles George VA Medical Center
10.2016 - 03.2020Read More
Certified Nursing Assistant
Interim Health Care
05.2005 - 04.2020Read More
Asheville Buncombe Technical College
NAACLS Phlebotomy Certificate from General Occupational Technology
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Asheville Buncombe Technical College
AAS from General Occupational Technology
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