Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Supervisor
A&I Distributors
Billings, MT
03.2019 - Current
Led weekly team meetings to discuss progress, address issues, and plan future actions.
Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Responded to customer questions regarding products, prices and availability.
Trained new employees on company policies, job duties, and performance expectations.
Manager
Moon River Couriers
Billings, MT
02.2016 - 08.2018
Recruited and hired qualified candidates to fill open positions.
Implemented quality control measures to uphold company standards.
Negotiated contracts and agreements with vendors and suppliers to reduce costs.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Office Assistant
Critelli Couriers
Billings, MT
07.2014 - 01.2016
Greeted visitors in a professional manner and provided assistance when necessary.
answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Maintained confidentiality of sensitive information and documents.
Conducted data entry tasks with a high level of accuracy and efficiency.
Computed, recorded and proofread data or reports.
Communicated with customers, employees and vendors to answer questions and address complaints.
Mental Health Nurse at Chelsea and Westminster Hospital NHS Foundation TrustMental Health Nurse at Chelsea and Westminster Hospital NHS Foundation Trust