Michelle Carlon
Bowie,TX
Summary
Results-oriented Sales Professional with expertise in customer engagement and inventory management. Strengths include enhancing customer satisfaction through effective communication and strategic initiatives. Experienced in revenue forecasting and client relations, driving sales growth while improving customer experience. Committed to mentoring and training sales teams to achieve goals.
Overview
17
17
years of professional experience
Work History
Assistant Manager of Sales
Laguna Madre Traders
Henrietta, Texas
06.2017 - 12.2026
- Assisted customers in selecting furniture that fits their style and needs.
- Discussed financing options, pricing and current promotional offers.
- Coordinated delivery schedules with logistics to enhance customer satisfaction through timely service.
- Processed all paperwork related to sales transactions including invoices, credit card slips.
- Monitored stock levels and ordered inventory to maintain product availability for customers.
- Controlled inventory levels by conducting physical counts periodically.
- Inspected returned merchandise for damages to ensure quality before restocking.
- Placed special orders or called other stores to find desired items.
CNA Student
Advanced Rehabilitation Center
Bowie, Texas
03.2026 - 06.2026
- Assisted patients with daily living activities and personal hygiene tasks.
- Communicated patient needs and concerns to healthcare team members effectively.
- Transported patients between departments using wheelchairs or stretchers efficiently.
- Assisted in lifting patients on and off beds, examination tables, and surgical tables to ensure comfort and safety.
- Supported emotional well-being of patients during rehabilitation activities.
- Coordinated meal planning and service according to prescribed diets, enhancing patient satisfaction.
- Documented patient care activities accurately in electronic records.
- Engaged in safety training session sessions to learn safety protocols and enhance comfort.
Sales Manager
Mattress Smart
Decatur, Texas
11.2014 - 05.2017
- Led sales team in achieving monthly targets and driving revenue growth.
- Maintained relationships with key clients to ensure high customer satisfaction.
- Conducted regular performance reviews to evaluate team member effectiveness.
- Resolved customer complaints regarding sales and service.
- Implemented process changes to streamline sales department workflow.
- Directed and coordinated products, services and sales activities.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Implemented inventory management systems for optimal stock levels and efficiency.
Data Entry Assistant
Hancock Fabrics
Booneville, Mississippi
02.2010 - 10.2014
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized and addressed customer needs promptly to enhance satisfaction.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Leveraged software and tools to streamline processes, improving overall workflow.
- Achieved cost-savings by developing functional solutions to problems.
Education
High School Diploma -
Ridgeview High School
Bakersfield, CA05-2001
Skills
- Sales strategy
- Sales forecasting
- Revenue forecasting
- Sales techniques
- Client relations
- Customer engagement
- Promotional strategies
- Inventory management
- Sales support
- Client retention
- Market analysis
- Team leadership
- Communication skills
- Sales training technician/assistant
- Sales records
Affiliations
- PTO at both of my daughters schools.
coach cheer
Vice President for the Cheer Board
Timeline
CNA Student
Advanced Rehabilitation Center
03.2026 - 06.2026
Assistant Manager of Sales
Laguna Madre Traders
06.2017 - 12.2026
Sales Manager
Mattress Smart
11.2014 - 05.2017
Data Entry Assistant
Hancock Fabrics
02.2010 - 10.2014
High School Diploma -
Ridgeview High School