Michelle Cartwright
Salem,OR
Summary
Hardworking Cage Cashier promoted within months to professional. Successful at accurately cashing, processing and redeeming chips, tokens, personal checks, debit, and credit card transactions. Committed to resolving all guest complaints and inquiries. Reliable Cage Cashier known for high productivity and efficient task completion. Possess specialized skills in currency handling, customer service, and regulatory compliance. Excel in communication, problem-solving, and time management, ensuring smooth financial transactions in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Cage Cashier
Spirit Mountain Casino
Grand Ronde, OR
04.2022 - Current
- Completed gaming forms and reports and assisted customers with credit-related problems.
- Greeted customers and answered inquiries regarding services.
- Reviewed authorization forms, transaction reconciliations and currency exchange summaries to verify accuracy.
- Handled sensitive data with discretion and confidentiality.
- Processed payments for chips, tokens, and cash transactions.
- Performed daily balancing activities including count-downs, verifications, and reconciliations.
Cashier
Safeway
Dallas, OR
03.2020 - 06.2025
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Used suggestive selling techniques to promote add-on sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Assistant Manager
Skipper's Seafood and Chowder
Salem, OR
03.2017 - 08.2019
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Recruited and trained new employees to meet job requirements.
Education
GED -
Chemeketa Community College
Salem, OR06-2007
Skills
- Foreign currency exchanges
- Financial control administration
- Currency counting
- Internal controls compliance
- Money security
- Hopper bag management
- Time management proficiency
- Gaming regulation compliance
- Teamwork orientation
- Cash handling expertise
Timeline
Cage Cashier
Spirit Mountain Casino
04.2022 - Current
Cashier
Safeway
03.2020 - 06.2025
Assistant Manager
Skipper's Seafood and Chowder
03.2017 - 08.2019
GED -
Chemeketa Community College
Similar Profiles
Matthew TaylorMatthew Taylor
Prep Cook at Spirit Mountain CasinoPrep Cook at Spirit Mountain Casino
Cristina (Kat) MillerCristina (Kat) Miller
Cage Cashier at Spirit Mountain CasinoCage Cashier at Spirit Mountain Casino
Stephanie KoyamaStephanie Koyama
Bartender at Spirit Mountain CasinoBartender at Spirit Mountain Casino