Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Casasola Gomez

New Rochelle,NY

Summary

Dynamic Office Team Member at DeCicco & Sons, recognized for exceptional customer service and effective communication. Demonstrated strong problem-solving abilities and meticulous attention to detail while managing front-end operations and data entry.Established history of optimizing resource allocation and fostering team collaboration, leading to improved efficiency and elevated customer satisfaction during full-time academic commitments.

Overview

3
3
years of professional experience

Work History

Office Team Member

DeCicco & Sons
Larchmont, NY
10.2022 - Current
  • Executed clerical duties including photocopying, scanning, and filing documents.
  • Maintained safe working environment through strict adherence to safety protocols.
  • Assisted with data entry, accurately inputting customer information into databases.
  • Answered phone calls and emails, directing inquiries to appropriate personnel.
  • Balanced cash drawers at shift start and end, ensuring accurate register totals.
  • Delivered exceptional customer service by resolving issues promptly and enhancing shopping experiences.
  • Supervised front-end operations, including employee scheduling and workflow management.
  • Submitted required employee paperwork to Human Resources accurately and on time.

Education

Bachelor of Science - Nursing

Pace University
Pleasantville, NY
05-2028

High School Diploma -

New Rochelle Highschool
New Rochelle, NY
06-2024

Skills

  • Work prioritization
  • Problem solving
  • Attention to detail
  • Positive mindset
  • Resource coordination
  • Effective communication
  • Time management
  • Team collaboration

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Office Team Member

DeCicco & Sons
10.2022 - Current

Bachelor of Science - Nursing

Pace University

High School Diploma -

New Rochelle Highschool

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