MICHELLE CASTELLANOS
Rosharon,TX
Summary
Developed strong communication, organizational, and conflict resolution skills in collaborative and dynamic environment. Looking to transition into new field where these abilities can drive team success and operational efficiency. Focused on leveraging these transferrable skills to contribute effectively in new role.
Overview
17
17
years of professional experience
16
16
years of post-secondary education
1
1
Language
Work History
Behavioral Health Facilitator
Fort Bend Independent School District
Sugar Land, Texas
07.2019 - 10.2024
- Provide behavior support to students through a Multi-Tiered System of Support (MTSS), incorporating Positive Behavior Interventions and Supports (PBIS), Restorative Practices, and Trauma-Informed Care.
- Conduct Functional Behavior Assessments and create Positive Behavior Support plans to meet student needs. Design and interpret functional behavior analyses, along with developing multi-faceted behavior intervention strategies.
- Support staff in defining and measuring behaviors, understanding reinforcement principles, teaching new behaviors, applying strategies to reduce undesired behaviors, and identifying antecedents.
- Collaborate and consult with school counselors, social workers, mental health counselors, and other district staff as needed to address student-specific needs and connect to external resources. Act as a consultant for administrators, teachers, and parents to provide guidance and support.
- Analyze monthly discipline data for assigned campuses, identifying trends and areas that need support, and providing solutions and recommendations.
- Support teachers by engaging them in a coaching cycle focused on improving classroom management, self-care, and achieving a healthy work-life balance.
- Support campuses in implementing school-wide systems that emphasize Positive Behavior Interventions and Supports (PBIS) to improve discipline and reduce discipline disproportionality.
- Develop a range of assessment strategies that align with instructional goals, teaching methods, and individual student needs to more effectively evaluate student behavior, skills, and understanding.
Office Manager
Fort Bend Independent School District
Sugar Land, Texas
12.2014 - 06.2019
- Support Executive Director with daily operational functions and provide general assistance to Department Coordinators
- Manage yearly budget and process travel expenses and reimbursements
- Train office staff on operational procedures and day to day office assignments
- Provide timely and exceptional customer service to parents, students and community stakeholders
- Translate for Truancy Diversion Program, answering questions for Spanish speaking parents
- Schedule and maintain student expulsion hearings
- Provided District staff guidance with District policies and procedures
Specialist
Fort Bend Independent School District
Sugar Land, Texas
12.2013 - 12.2014
- Processed student transfers f and created reports for Executive Director and other top District personnel
- Tracked complaints and concerns, resolving issues or delegating to Executive Director of Student Affairs while maintaining high confidentiality with sensitive material
- Addressed student enrollment concerns with campus administrators and staff
- Mediated disputes between District campuses and District's legal counsel related to court orders/parental rights
Paraprofessional, Part-Time
Fort Bend Independent School District
Sugar Land, Texas
03.2008 - 02.2013
- Assisted secretary and Executive Director by processing and managing open records requests and student transfer requests
- Verified information within student database while maintaining high confidentiality with sensitive material
- Followed established protocol to ensure consistent and accurate service to both internal and external customers via telephone, in person and electronically
Education
Bachelor of Science - Psychology
University of Houston-Downtown
Houston, TX 05.2001 - 08.2017
Skills
- Computer Skills
- Problem-solving
- Adaptability and flexibility
- Data entry
- Customer relations
- Team collaboration
- Data analysis
- Interpersonal skills
- Organizational skills
- Office administration
- Mediation techniques
Timeline
Behavioral Health Facilitator
Fort Bend Independent School District
07.2019 - 10.2024
Office Manager
Fort Bend Independent School District
12.2014 - 06.2019
Specialist
Fort Bend Independent School District
12.2013 - 12.2014
Paraprofessional, Part-Time
Fort Bend Independent School District
03.2008 - 02.2013
Bachelor of Science - Psychology
University of Houston-Downtown
05.2001 - 08.2017
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