Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Cauffiel

COLORADO SPRINGS,CO

Summary

Detail-focused retail merchandising professional with experience in leveraging strong organizational skills, and customer relations. Skilled at creating product displays and managing inventory for optimum product placement and sales. Focused Billing Specialist with 10 years of experience. Familiar with accounts receivable and recordkeeping. Excellent multitasking and problem-solving abilities.

Overview

14
14
years of professional experience

Work History

Retail Merchandiser

American Greetings
01.2010 - Current
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Supervised and trained new staff.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Established strong vendor relationships to maintain and support business.
  • Developed relationships with key management personnel to support proper product placement and visibility.
  • Arranged displays, and fixtures at over 12 major retail locations by following established planograms.

Billing Assistant

Charles Esquibel Law Office
01.2013 - Current
  • Processed and verified invoices to secure accuracy of billing information using LEAP legal software.
  • Researched and resolved billing discrepancies using Colorado Office of the Alternative Defense Counsel system website.
  • Used data entry skills to accurately document and input statements.
  • Audited and corrected billing and posting documents for accuracy.

Printing Specialist/Customer Service Associate

CJKard
01.2018 - 05.2020
  • Met with clients to create layouts for wedding invitations, party invitations and Christmas cards
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
  • Set up and operated in store printing software and printers.
  • Reviewed completed orders for quality and accuracy.
  • Proofed all job orders, securing client approval prior to production.
  • Actively listened to customers and handled concerns quickly.
  • Responded to customer calls and emails to answer questions about products and services.
  • Counted money in drawers at beginning and end of each shift.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Provided primary customer support to internal and external customers.

Education

High School Diploma -

Pomona High School
Arvada, CO

Skills

  • Event Promotion
  • Visual Merchandising
  • Account Updates
  • Invoice Preparation
  • Payment Posting
  • Records Organization and Review
  • Customer Engagement
  • Billing Systems and Software

Timeline

Printing Specialist/Customer Service Associate

CJKard
01.2018 - 05.2020

Billing Assistant

Charles Esquibel Law Office
01.2013 - Current

Retail Merchandiser

American Greetings
01.2010 - Current

High School Diploma -

Pomona High School

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Michelle Cauffiel