Michelle Centifanto
Colorado Springs,CO
Summary
Dependable Office Support Staff Member with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
17
17
years of professional experience
Work History
Office Support Staff Member
Cintas Fire Protection
03.2015 - 11.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with various departments to complete assigned tasks.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Completed daily logs for management review.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Administrative Coordinator/AP/AR Billing Specialist
Space Science Institute
06.2006 - 06.2014
- Assisted management with special projects to complete all tasks by deadlines.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
Education
Associate of Arts - General Studies
De Anza College
Cupertino, CASkills
- Office Administration
- Meeting Planning
- Database Management
- Invoice Processing
- Inventory Management
- Data Entry
- Expense Reporting
- Spreadsheet Management
- Customer Service
- Travel Coordination
- Event Preparation
- Mail Handling
- Calendar Management
- AR/AP
- Office Supplies Management
- Documentation and Reporting
- Bank Deposit Reconciliation
- Excel Spreadsheets
- Dedicated Team Player
- Filing and Data Archiving
- AS/400
- Digital File Management
- Multi-Line Phone Proficiency
Accomplishments
- Achieved The National Accounts belt by assuring the completion of the Life Safety services, and earning the highest incremental revenue with accuracy and efficiency.
- Achieved Partner of the Month multiple times through effectively helping with general office support task and National Account Management.
Timeline
Office Support Staff Member
Cintas Fire Protection
03.2015 - 11.2023
Administrative Coordinator/AP/AR Billing Specialist
Space Science Institute
06.2006 - 06.2014
Associate of Arts - General Studies
De Anza College
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