Michelle Chacon
Summary
Seeking a part-time position in retail or a related business where I can leverage my extensive experience in providing great customer service, merchandising, cash handling, and leading team members. With a strong background in performance management, I aim to provide exceptional service, ensure efficient store operations, and support the achievement of sales goals while gaining valuable experience and contributing to the success of the organization.
Overview
15
15
years of professional experience
Work History
Sales Lead Keyholder
Fabletics
Rancho Cucamonga, CA
02.2021 - Current
- Conducted exit interviews with departing employees to understand reasons for leaving the company.
- Facilitated resolution of conflicts between employees through mediation or alternative dispute resolution techniques.
- Managed opening and closing procedures of the store, including cash handling.
- Assisted customers with product selection, pricing and availability inquiries.
- Resolved customer complaints promptly and professionally while maintaining a positive attitude.
- Ensured compliance with applicable laws, regulations and policies pertaining to safety, health and environmental protection.
Shopper
Instacart Shoppers
Riverside, CA
12.2017 - Current
- Detail-oriented and fast-moving retail expert with proven success at communicating effectively with customers and winning repeat business.
- Committed to selecting and delivering exact products customer needs, on time and in perfect condition.
Driver
Uber
Los Angeles, CA
01.2018 - 01.2024
- Greeted customers and provided them with information about the rideshare service.
- Reported any incidents or accidents while driving immediately to supervisor or dispatch center.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Ensured compliance with all federal and state laws pertaining to transportation services.
Entertainment Coordinator
Morongo Casino
Cabazon
02.2010 - 06.2015
- Organized and coordinated music, performers, and other entertainment for special occasions.
- Maintained relationships with clients by providing excellent customer service.
- Managed multiple projects simultaneously within tight deadlines.
- Scheduled rehearsals for entertainers and managed their contracts.
- Monitored audience feedback after performances to improve future shows.
- Recruited staff members including DJs, bands, audio-visual technicians.
- Created budgets for each event and monitored expenditures throughout the process.
Education
BBA - Organizational Leadership And Management
Brandman University
In ProgressTimeline
Sales Lead Keyholder
Fabletics
02.2021 - Current
Driver
Uber
01.2018 - 01.2024
Shopper
Instacart Shoppers
12.2017 - Current
Entertainment Coordinator
Morongo Casino
02.2010 - 06.2015
BBA - Organizational Leadership And Management
Brandman University
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