Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Michelle Chatman

Apple Valley,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Focused education professional with a bachelors degree in psychology and experience helping students, mentoring, achieve their goals for college and career. Building strong communication with stakeholders. Build the relationships with students and parents to meet our goals.

Overview

11
11
years of professional experience

Work History

After-School Program Leader

Think Together, Inc
09.2018 - Current
  • Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
  • Increased program attendance by designing appealing and relevant learning experiences for students.
  • Collaborated with school staff to ensure smooth transitions between daytime classes and after-school activities.
  • Developed strong relationships with parents, keeping them informed of their child''s progress and involvement in the program.
  • Assisted students with homework completion, providing individualized support and guidance as needed.
  • Implemented effective behavior management strategies, creating a safe and supportive environment for all participants.
  • Trained new program leaders, sharing best practices and ensuring consistency in program delivery across multiple sites.
  • Evaluated program effectiveness through regular assessments, adjusting content and approach based on feedback from students, parents, and staff.
  • Communicated regularly with teachers to align after-school programming with classroom instruction goals.
  • Created fun, age-appropriate activities for school-age children.
  • Supervised up to 35 students during outdoor exercise periods, monitoring group and individual safety.
  • Maintained confidentiality of records by using appropriate data security methods.
  • Created a Leadership team/Student council group
  • mentor students when needed

Cashier

Dollar Tree Inc.
01.2013 - 08.2014
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Education

Bachelor of Arts - Psychology

California State University - San Bernardino
San Bernardino, CA
12.2021

Associate of Arts - Liberal Arts And General Studies

Lonestar College Cy-Fair
Cypress, TX
05.2018

High School Diploma -

Cypress Lakes High School
Katy, TX
06.2013

Skills

  • Mathematics Instruction
  • Positive Reinforcement
  • Parent Communication
  • Arts and Crafts
  • Leadership Abilities
  • Classroom Management
  • Team Building Facilitation
  • Decision-Making
  • Cash Handling
  • Product Restocking
  • Customer Assistance
  • Payment Processing

Languages

English
Full Professional
French
Professional Working

Timeline

After-School Program Leader

Think Together, Inc
09.2018 - Current

Cashier

Dollar Tree Inc.
01.2013 - 08.2014

Bachelor of Arts - Psychology

California State University - San Bernardino

Associate of Arts - Liberal Arts And General Studies

Lonestar College Cy-Fair

High School Diploma -

Cypress Lakes High School

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Michelle Chatman