Summary
Overview
Work History
Skills
Timeline
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Michelle Checovetes

Bullhead City,AZ

Summary

Bakery Manager with 23 years of experience in the baking industry. Effective communicator, motivated and innovative. Extensive knowledge of decorating and baking techniques, utilizes interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience

Work History

Owner/Operator

Sweet Dreams Bakery
01.2021 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

Bakery Department Manager

Stop And Shop Supermarkets
09.2014 - 09.2020
  • Developed cost-effective strategies to drive bakery sales and optimize profits.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Maintained and controlled inventory of baked goods.
  • Managed all baking operations professionally and handled all problems confidently.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Created marketing strategies and promotional campaigns to increase customer traffic and boost sales.
  • Established and maintained relationships with suppliers to procure quality ingredients and equipment.
  • Maintained cleanliness and hygiene in bakery premises.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Monitored inventory levels and identified opportunities for cost savings.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established team priorities, maintained schedules and monitored performance.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Assistant Bakery Manager

Stop And Shop Supermarkets
09.2012 - 09.2014
  • Taught specialized skills, methods and techniques and delegated assignments to bakery associates to maximize department productivity and profits.
  • Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
  • Supervised baking and general production to drive sales and monitor overhead expenses.
  • Inspected, checked and monitored baking products and supplies to guarantee freshness.
  • Maintained and controlled inventory of baked goods.


Cake Decorator

Stop And Shop Supermarkets
09.2000 - 09.2012
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Packaged and priced each product according to company pricing procedures.
  • Managed material inventory and ordered new materials when needed.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
  • Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed display cases to verify freshness and attractiveness of products.

Skills

  • Exceptional Customer Service
  • Calm and Professional Under Pressure
  • Staff Training and Development
  • Teamwork and Collaboration
  • Schedule Management
  • Safe Work Practices

Timeline

Owner/Operator

Sweet Dreams Bakery
01.2021 - Current

Bakery Department Manager

Stop And Shop Supermarkets
09.2014 - 09.2020

Assistant Bakery Manager

Stop And Shop Supermarkets
09.2012 - 09.2014

Cake Decorator

Stop And Shop Supermarkets
09.2000 - 09.2012
Michelle Checovetes