Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Clemens

Apple Valley,CA

Summary

With a proven track record at Apple Valley Congregate Care, I excel in clinical emergency response and foster strong patient relationships through effective communication. Demonstrating critical thinking and a detail-oriented approach, I significantly contribute to team performance and patient care standards, embodying both hard and soft skills vital for healthcare excellence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dietary Aide

Apple Valley Congregate Care
Apple Valley , CA
06.2023 - 10.2024

Promoted to this position

  • Observed special diets prescribed by physicians or nutritionists.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Ensured that all food was prepared according to established health standards.
  • Checked temperatures of hot food before serving it to patients and residents.
  • Served food and beverage items to residents, meeting therapeutic diets.
  • Informed supervisor about any changes in patient's dietary needs or preferences.
  • Set up trays and food service carts to deliver food to residents.
  • Monitored expiration dates on products and disposed of any spoiled or expired foods.
  • Delivered meals to residents and patients in their rooms when requested.
  • Assembled and served meals according to specific guest requirements.
  • Maintained safe food handling practices to prevent germ spread.
  • Served food and snacks according to planned menu and patients' diet orders.
  • Assisted in the ordering, receiving, storage, and inventory of food items.

Administrative Assistant

Apple Valley Congregate Care
Apple Valley, CA
06.2023 - 10.2024
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Managed office supplies inventory and placed orders when necessary.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Developed and maintained filing systems for confidential documents and records.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Restorative Nurse Assistant

Apple Valley Congregate Care
Apple Valley, California
01.2023 - 10.2024
  • Participated in developing individualized plans of care based on patient assessment data and physician orders.
  • Instructed patients on use of adaptive equipment for mobility purposes such as walkers, canes, wheelchairs.
  • Provided physical assistance to patients in transferring from bed to chair or wheelchair and vice versa.
  • Monitored patient's vital signs, including temperature, pulse rate, blood pressure, respiration rate and other indicators.
  • Reported changes in condition or behavior to supervisor and physician immediately upon observation.
  • Applied braces, splints, bandages and prosthetic appliances.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Maintained updated knowledge through continuing education and advanced training.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Certified Nursing Assistant

Apple Valley Congregate Care
Apple Valley, CA
01.2023 - 06.2023
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Reported changes in patient condition to registered nurse or physician.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Certified Nursing Assistant

Rimrock Villa Convalescent Hospital
Barstow, CA
05.2021 - 11.2022
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Took temperature readings orally or rectally as instructed by the RN or MD.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Assisted residents in preparing for activities and social programs.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

Certified Nursing Assistant

VA Loma Linda Healthcare System (Agency)
Loma Linda, California
01.2016 - 04.2020
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Observed patients for any changes in their physical or mental condition.
  • Distributed drinking water and nourishment to residents.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Education

Some College (No Degree) - Nursing

Victor Valley College
Victorville, CA

Skills

  • Clinical emergency response and crisis management
  • Charting and record-keeping
  • administrative skills
  • critical thinking and problem solving
  • Verbal communication
  • Detail-oriented
  • Heavy lifting
  • Time management
  • Regulations compliance
  • Kitchen operations
  • Nutrition
  • Patient communication
  • interpersonal skills
  • Team collaboration
  • Customer service
  • Workload management

Certification

  • Certified Nurse Assistant
  • Restorative Nurse Assistant
  • Bls
  • Food Handlers

Timeline

Dietary Aide

Apple Valley Congregate Care
06.2023 - 10.2024

Administrative Assistant

Apple Valley Congregate Care
06.2023 - 10.2024

Restorative Nurse Assistant

Apple Valley Congregate Care
01.2023 - 10.2024

Certified Nursing Assistant

Apple Valley Congregate Care
01.2023 - 06.2023

Certified Nursing Assistant

Rimrock Villa Convalescent Hospital
05.2021 - 11.2022

Certified Nursing Assistant

VA Loma Linda Healthcare System (Agency)
01.2016 - 04.2020
  • Certified Nurse Assistant
  • Restorative Nurse Assistant
  • Bls
  • Food Handlers

Some College (No Degree) - Nursing

Victor Valley College
Michelle Clemens