Michelle Coe
Riverside,CA
Summary
Dedicated nursing student currently working toward Bachelor of Science in Nursing. Adequate understanding of role of nurses in interdisciplinary environments. Excellent clinical and people skills. Caring and compassionate Student Nurse well-versed in nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering care to multiple patients under a Registered Nurse's instruction.
Overview
6
6
years of professional experience
Work History
Nanny
Self Employed
09.2021 - 03.2023
- Assisted with light housekeeping duties.
- Prepared meals and snacks for the child based on dietary guidelines.
- Developed strong communication with parents to provide updates on their child.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Administered basic first-aid and medication in emergency situations.
General Office Assistant
COE Real Estate And Loan Services
01.2019 - 02.2023
- Handled sensitive information discreetly while maintaining confidentiality at all times during daily tasks.
- Maintained accurate inventory records, ordering supplies as needed to prevent stock shortages.
- Completed clerical tasks such as filing, copying, marketing and distributing mail.
- Interacted with customers by answering and managing incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
Customer Service Associate
Lowes Home Improvment
07.2017 - 03.2020
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Answered customer telephone calls promptly to avoid on-hold wait times using a multi-line telephone system.
- Processed online/in-store pickup orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Informed customers about special promotions and provided detailed information for various products.
- Provided training and support to new associates to help provide high-quality customer service.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Conducted follow-up calls to ensure complete satisfaction after issue resolution or product purchase completion.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Team Member
Subway
10.2016 - 05.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Utilized POS system to receive payments for food and beverage orders and balanced cash drawers
- Greeted customers and answered inquiries regarding menu items and specials.
Education
Bachelor of Science - Nursing
California Baptist University
Riverside, CA12.2025
Associate of Science -
Crafton Hills College
Yucaipa, CA05.2021
Skills
- Direct Patient Care, Education, Nursing Assessments, and Assisting with Activities of Daily Living (ADLs)
- Taking, Recording, and Monitoring Blood Pressure, Heart Rate, Pulse, Respiration Rate, and Pain Rating
- Catheter Care, Infection Control, Wound Care
- First Aid and AED/CPR Certified
- Team Collaboration
- Experience with EHR Software
- IV Insertion, Blood Draw and Sample Collection
- Medication, Insulin, Immunization, Vaccination and IV therapy and administration
Experience; Student Intern
Riverside Community Hospital; Telemetry Unit; January 2023-May 2023
Rancho Springs Medical Center; Medical Surgical Unit; August 2023-December 2023
St. Mary Hospital; Labor & Delivery, Postpartum, and NICU Unit; January 2024-April 2024
Queen on the Valley Hospital; Pediatric Unit; January 2024-April 2024
- Shadowed an RN and performed daily tasks such as taking vital signs, administering IV, IM, and oral medications, IV insertions, blood draws, charting patient information, bed baths, assisting with toilet use, assisted with feeding and changing patients, putting on 3-lead and 5-lead Holter monitor, Monitored fetal heart rate and uterine contractions, assistance in vaginal and cesarean deliveries, bottle feeding neonates, taking care of newborns with Neonatal Abstinence Syndrome (NAS) or who are intubated, and much more which is included in the skills section.
Timeline
Nanny
Self Employed
09.2021 - 03.2023
General Office Assistant
COE Real Estate And Loan Services
01.2019 - 02.2023
Customer Service Associate
Lowes Home Improvment
07.2017 - 03.2020
Team Member
Subway
10.2016 - 05.2017
Bachelor of Science - Nursing
California Baptist University
Associate of Science -
Crafton Hills College