Hi, I’m
Michelle Connors Heyward
Savannah,GA
Summary
Detail-oriented professional with strong multitasking and communication skills. Experienced in recruiting highly talented personnel. Proven ability to work collaboratively with team members. Dedicated Talent Acquisition Specialist successful at managing full recruitment life cycle. Develops and implements customized strategies to meet specific position requirements and source qualified candidates. Offering 30 years of recruitment strategy development. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
12
years of professional experience
Work History
Gulfstream Aerospace
Talent Acquisition Recruiting Analyst
07.2021 - Current
Job overview
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Sourced and screened candidates for Engineering roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Utilized social media platforms to source potential candidates and build pipeline of qualified talent.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
- Assisted with writing job postings and job descriptions for boards.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Randstad
Human Resource Site Manager
09.2018 - 07.2021
Job overview
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Recruited top talent to maximize profitability.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Distributed employee engagement surveys to identify areas of improvement.
Trace Staffing Solutions
Hospitality Staffing Department Manager
03.2014 - 09.2018
Job overview
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and implemented onboarding and orientation programs for new employees.
- Collaborated with managers to identify and address employee relations issues.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Completed human resource operational requirements by scheduling and assigning employees.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Administered employee benefits programs and assisted with open enrollment.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Developed and monitored employee recognition programs.
American Family Life Assurance Company, AFLAC
Benefits Coordinator
10.2011 - 03.2014
Job overview
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data into HRIS ATS.
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
- Analyzed and reported on employee benefits data to identify trends and develop strategies for improvement.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Built relationships with vendors to foster quality service delivery.
- Collaborated with HR to develop and maintain up-to-date benefits manual.
- Created employee education programs to improve understanding of benefits packages and increase utilization.
- Evaluated data, identified trends and recommended changes in compensation structures.
- Implemented open enrollment system to streamline benefits processes for employees.
Education
Savannah State UniversitySavannah, GA
Bachelor of Arts from Business Administration And Management
12.2011
University Overview
- 3.89 GPA
- Ranked in Top 3% of class
- Extracurricular Activities: National Association of Professional Women
- Society for Human Resource Management
- summa cum laude graduate
Skills
- Conduct Orientations and Training
- Reading Comprehension
- Talent Management
- Providing Feedback
- Applicant Tracking Systems
- Human Resources Management Systems
- Pre-Screening and Qualifying
- Employee Performance Management System
- Retention Program Development
- Manage Employee Relations
- Onboard New Hires
- Building Partnerships
- Employee Orientation
Timeline
Talent Acquisition Recruiting Analyst
Gulfstream Aerospace
07.2021 - Current
Human Resource Site Manager
Randstad
09.2018 - 07.2021
Hospitality Staffing Department Manager
Trace Staffing Solutions
03.2014 - 09.2018
Benefits Coordinator
American Family Life Assurance Company, AFLAC
10.2011 - 03.2014
Savannah State University
Bachelor of Arts from Business Administration And Management