Summary
Overview
Work History
Education
Skills
Affiliations
Skillsextracurricular
Languages
References
Timeline
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Michelle Cool

Duluth,MN

Summary

Personable college student with a diverse range of skills and in-depth expertise in coffee shop operations. Highly knowledgeable about various topics, especially brews, techniques, and drink creations. Consistently delivers exceptional customer service while maintaining a calm and efficient demeanor in fast-paced environments. Authorized to work in the U.S. for any employer.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
Columbus, OH
11.2022 - 06.2023
  • Provide customer service in a fast-paced environment, consistently delivering high-quality beverages and bakery items, while managing multiple tasks.
  • Gained experience in independently managing closing procedures, including cash handling, inventory assessment, and ensuring stock levels were appropriately maintained, while keeping track of what must be reordered.
  • Restocked product displays, and created promotional displays for advertising special events.

Hostess

Iaconos
Columbus, OH
08.2022 - 10.2022
  • Provided support as a hostess in a fast-paced pizza establishment, including managing seat assignments, restocking the salad bar with heavy loads, bussing tables, and delivering hot food to customers. Ensured smooth restaurant operations by assisting with closing duties, maintaining cleanliness, and supporting staff during busy periods.

Volunteer

Center of Science and Industry (COSI)
Columbus, OH
09.2018 - 03.2020
  • Managed access to the children’s section, ensuring safety by monitoring entry/exit, and maintaining an accurate count of visitors.
  • Delivered high-quality care for infants and young children, including supervising playtime, leading educational activities, and organizing scheduled art and learning classes.
  • Maintained a clean, safe, and hygienic environment by regularly disinfecting toys, play areas, and surfaces, with a focus on child safety.
  • Assisted in the setup and execution of special events, including weddings, while ensuring seamless operations and a positive guest experience.
  • Contributed to museum-wide cleanliness efforts, supporting facility maintenance across multiple floors.
  • Fostered a positive, engaging atmosphere for children and families, promoting educational play, and hands-on learning experiences.
  • Total volunteer hours: 127.

Education

High School Diploma -

Saint Paul Conservatory For Performing Artists
Saint Paul, MN
05.2024

Olentangy Liberty High School
Powell, OH
05.2023

Skills

  • Opening and closing duties
  • Espresso machine operation
  • Multitasking and organization
  • Adaptive and creative
  • Conversant in Russian and Spanish
  • Recipe adherence
  • Decision-making
  • Workflow management
  • Hospitality service expertise

Affiliations

  • Pursuing a major in marketing and graphic design at the University of Minnesota, Duluth.

Skillsextracurricular

  • Skilled in various art forms with a proven track record, including national titles in art competitions. Expertise in creative design, technique, and artistic expression.
  • Curated and organized exhibits, selecting and arranging art pieces for visitors. Managed inventory, collaborated with artists, and ensured the cohesive storytelling of each exhibit. Demonstrated strong attention to detail, project management skills, and a deep understanding of art and cultural history.
  • Achieved first-place titles in prestigious piano competitions, demonstrating years of dedication and mastery of the craft. Skilled in both piano and violin, with extensive training and performance experience. Previous member of a touring violin group, showcasing strong teamwork, discipline, and proficiency in live performances.

Languages

  • Fluent in Russian

References

References available upon request.

Timeline

Barista

Starbucks
11.2022 - 06.2023

Hostess

Iaconos
08.2022 - 10.2022

Volunteer

Center of Science and Industry (COSI)
09.2018 - 03.2020

High School Diploma -

Saint Paul Conservatory For Performing Artists

Olentangy Liberty High School
Michelle Cool