MICHELLE CORMIER
Nashua
Summary
Results-driven Supply Chain and Operations Professional with over 10 years of experience in manufacturing, retail, eCommerce, and startup environments. Expertise in supply planning, procurement, inventory optimization, vendor management, maintenance operations, and ERP systems. Proven track record in demand forecasting, cost control, and enhancing service levels while collaborating with cross-functional teams to meet production and customer needs. Recognized for analytical problem-solving abilities, process improvement initiatives, and the development of scalable operational systems that drive efficiency and growth.
Overview
16
16
years of professional experience
Work History
MRO Administrator
ALENE CANDLES
06.2018 - 04.2026
- Managed Maintenance, Repair, and Operations (MRO) supply chain supporting manufacturing uptime and production continuity.
- Oversaw procurement of spare parts, services, and facility-related materials while balancing urgency, lead times, and budgets.
- Maintained inventory accuracy through cycle counts, reorder point adjustments, and stocking strategies that reduced shortages.
- Coordinated preventive maintenance schedules with internal teams and external vendors to minimize downtime.
- Negotiated service contracts and vendor agreements, delivering measurable cost savings.
- Managed departmental operating expenses, invoices, and capital project spending.
- Served as Superuser during successful IFS to IFS Cloud ERP transition, training users and supporting adoption.
- Partnered with Maintenance, Engineering, Finance, and Supply Chain leadership to improve operational responsiveness.
Store Allocation Analyst
BROOKSTONE
04.2017 - 02.2018
- Managed inventory allocation across retail stores and airport locations to maximize sales and in-stock performance.
- Analyzed sales and inventory trends to optimize replenishment levels.
- Supported new product launches and seasonal rollouts with Planning and Buying teams.
- Improved discontinued inventory returns process and inventory efficiency.
- Resolved allocation issues through coordination with Logistics, Stores, and Planning teams.
eCommerce / Inventory Planning Roles
BROOKSTONE
06.2012 - 04.2017
- Managed inventory flow across eCommerce, catalog, wholesale, Amazon, and retail channels.
- Forecasted inventory requirements for major accounts and placed replenishment orders.
- Monitored backorders, fulfillment timing, and vendor lead times.
- Supported website product launches, assortment updates, and catalog accuracy.
- Improved order fulfillment speed and reduced backorder volume.
- Strengthened vendor communication and service performance.
Office Manager
WATER ANALYTICS
07.2010 - 06.2012
- Built accounting and operational processes for newly established U.S. branch.
- Managed payroll, AP/AR, reconciliations, invoicing, and reporting.
- Identified and corrected $2M+ balance sheet discrepancy.
- Established order processing, shipping, and RMA systems.
- Supported trade shows, office administration, and vendor coordination.
Education
Associate of Science - Accounting
Endicott College
Beverly, MASkills
- Supply Chain Planning
- ERP Systems (IFS / IFS Cloud)
- Excel / Microsoft 365
- Inventory Management
- KPI Reporting
- Budget Administration
- Demand Forecasting
- Data Analysis
- Cross-Functional Collaboration
- Production Support
- Process Improvement
- Cost Reduction
- Procurement / Purchasing
- Vendor Management
Timeline
MRO Administrator
ALENE CANDLES
06.2018 - 04.2026
Store Allocation Analyst
BROOKSTONE
04.2017 - 02.2018
eCommerce / Inventory Planning Roles
BROOKSTONE
06.2012 - 04.2017
Office Manager
WATER ANALYTICS
07.2010 - 06.2012
Associate of Science - Accounting
Endicott College