Michelle Correa
LAUSD
Monterey Park,CA
1
Language
1
Certification
6
years of professional experience
Dynamic and detail-oriented professional with a robust background in customer service, time management, and effective problem-solving. Expertise in multitasking, team collaboration, and public speaking, complemented by a proven track record of building positive relationships and consistently exceeding goals. Dedicated to delivering exceptional service and innovative solutions while actively supporting community initiatives to enhance service delivery and drive organizational success. Eager to leverage strong interpersonal skills and managerial expertise to contribute meaningfully in a fast-paced environment.
Work History
Paraprofessional
1 Year 4 Months- Reinforced learning by working one-on-one or in small groups to review concepts and re-teach material, enabling students to master essential skills.
- Collaborated with teachers to enhance classroom activities and adapt them for students.: Help with lesson planning, co-teach components, prepare materials, and adapt activities for individual needs.
- Carried out specific educational programs following teacher instructions.: Carry out specific learning or behavioral programs as directed by the teacher
Direct Support Professional ( DSP)/ Activities Coordinator
1 Year 8 Months- Coordinated community-building events to foster social connections among participants.
- Developed personalized lessons focusing on job employment and life skills.
- Organized and executed community-building events.
- Produced monthly newsletters to keep community members informed and engaged.
- Delivered monthly newsletters, contributing to a connected and informed community.
- Maintained general order during activities, ensuring a safe and organized environment. in activities including daily clean-up, routine supply inventory, ordering, and purchasing. Maintains overall general budgeting.
- Practiced universal precaution procedures to ensure safety during all interactions. procedures and proper safety techniques following policies and procedures.
- Protected privacy of associates and participants by adhering to confidentiality protocols. and maintains confidentiality of associates, participants, and sensitive agency information.
Membership Ambassador
2 Years 7 Months- Strengthened membership base through cross-selling additional services, enhancing overall customer engagement.
- Provided exceptional customer service by addressing inquiries regarding services and memberships promptly.
- Acted as a liaison between customers and management, ensuring timely resolution of issues.
- Facilitated communication between customers and management, ensuring timely resolution of issues and improving customer satisfaction.
Education
Associate Degree - Environmental and Mental Health Science
Certificate of Achievement- CSU General Education Breadth/ AA Transfer Child & Adolescent Development
Certificate of Achievement - CSU General Education Breadth/ AA Transfer Child & Adolescent Development
Skills
Behavior management
Effective communication
Helping students with special needs
Small group and individual assistance
Data collection
Computer skills
Documentation
Social skills training
Certification
- Licensed CPR
Languages
English
Native or Bilingual
Timeline
Paraprofessional
LAUSD
06.2025 - CurrentRead More
Direct Support Professional ( DSP)/ Activities Coordinator
Southern California Resource Service
07.2023 - 03.2025Read More
Membership Ambassador
Los Angeles Zoo
02.2021 - 09.2023Read More
East Los Angeles College
Certificate of Achievement from CSU General Education Breadth/ AA Transfer Child & Adolescent Development
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East Los Angeles College
Associate Degree from Environmental and Mental Health Science
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