Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Covington

Chicago,IL

Summary

Versatile and detail-oriented professional with a strong background in personal care and hair braiding, demonstrated during roles with Premier Home Health and as a self-employed Hair Braider. Excelled in patient care, natural hair care techniques, and interpersonal communication, ensuring client satisfaction and health. Proven ability to adapt and excel in diverse settings, enhancing customer service and care standards. Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Hair Braider

Self-employeed
Chicago, IL
01.2011 - Current
  • Prepared and braided hair for clients according to their individual needs and preferences.
  • Cleaned and sanitized styling tools, equipment, and workstation between each client.
  • Instructed clients on how to maintain and care for their braids.
  • Kept detailed records of services rendered and products used for each client.
  • Developed creative new styles while incorporating traditional techniques.
  • Provided consultations with clients to determine desired style or look.
  • Applied extensions using various techniques such as weaving, box braiding, French twists, cornrows.
  • Performed scalp treatments such as steaming, oiling, shampooing, conditioning.
  • Analyzed customer's hair type prior to beginning a service in order to ensure best results.
  • Recommended additional services or products that may benefit the customer's hair health or appearance.
  • Managed bookings by scheduling appointments via telephone or online platforms.
  • Maintained safe and healthy salon conditions through adherence to organizational and regulatory requirements.

Dietary Aide

Aramark
Chicago, IL
09.2023 - 06.2024
  • Stocked supplies in dining areas as needed.
  • Assisted with preparation of snacks and other light meals.
  • Delivered meals to residents and patients in their rooms when requested.
  • Informed supervisor about any changes in patient's dietary needs or preferences.
  • Worked closely with dietitians to ensure proper nutrition for each resident and patient.
  • Assisted in menu planning based on resident and patient preferences and dietary requirements.
  • Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Prepared and served meals according to dietary guidelines.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Set up trays for patients upon request.
  • Checked temperatures of hot food before serving it to patients and residents.
  • Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
  • Served food and snacks according to planned menu and patients' diet orders.

Home Health Aide

Department of Health
Chicago, IL
01.2018 - 03.2020
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.
  • Prepared meals and snacks according to prescribed diets.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Assisted clients with proper exercises and rehabilitation.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.

Home Health Aide

Premier Home Health
Oakpark, IL
04.2017 - 11.2017
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Transported clients to doctor appointments and social events.
  • Provided companionship and monitored health condition of clients.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Administered medications as instructed by physician or nurse practitioner.
  • Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Engaged patients in recreational activities such as reading books or playing games.

Education

High School Diploma -

Richard T Crane High School
Chicago
06-2010

Some College (No Degree) -

LYS Braiding School
Chicago, IL

Health Information Management

Ultimate Medical Academy
Clearwater, FL

Skills

  • Appointment Scheduling
  • Natural Hair Care
  • Hair extensions
  • Medication organization
  • Patient transportation
  • Behavioral Management
  • Care Plan Management
  • Interpersonal Communication
  • Patient Care
  • Client documentation

*My greatest strength is attention to details and excellent customer service skills, i can adapt to any setting, I'm open to learn new things*

Certification

  • food server certificate

Timeline

Dietary Aide

Aramark
09.2023 - 06.2024

Home Health Aide

Department of Health
01.2018 - 03.2020

Home Health Aide

Premier Home Health
04.2017 - 11.2017

Hair Braider

Self-employeed
01.2011 - Current

High School Diploma -

Richard T Crane High School

Some College (No Degree) -

LYS Braiding School

Health Information Management

Ultimate Medical Academy

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Michelle Covington