Michelle Covington
Philadelphia,PA
Summary
Developed skills in dynamic retail setting, seeking to transition into new field. Expertise in team leadership and inventory management coupled with excellent communication abilities. Committed to leveraging these transferable skills to contribute effectively in different industry.
Overview
7
7
years of professional experience
Work History
General Merchandise Team Lead
Target
11.2020 - Current
- Maintained open lines of communication between leadership, staff, and guests for seamless operations.
- Managed a diverse team of team members, fostering a supportive work environment to improve performance.
- Optimized store layout for efficient customer flow and maximum product exposure.
- Improved employee retention rates by providing regular feedback, recognition, and opportunities for growth within the company.
- Actively participated in regional meetings to share best practices with other store leads for continuous improvement across locations.
- Coordinated 10 volunteer events in partnership with HR for team members to become more involved with the community.
Key Holder Supervisor
Victoria's Secret PINK
10.2017 - 11.2019
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Enhanced store sales b implementing effective visual merchandising strategies and product placement.
Education
Bachelor of Applied Arts And Science - Developmental Psychology
Louisiana State University
Online05-2026
Associate of Arts - Health Care Management
Community College of Philadelphia
Philadelphia, PA12-2020
Skills
- Merchandise planning
- Performance analysis
- Teamwork and collaboration
- Ordering and purchasing
- Attention to detail
- Problem-solving abilities
- Multitasking abilities
- Reliability
- Critical thinking
- Adaptability and flexibility
- Organizational skills
- Active listening
Timeline
General Merchandise Team Lead
Target
11.2020 - Current
Key Holder Supervisor
Victoria's Secret PINK
10.2017 - 11.2019
Bachelor of Applied Arts And Science - Developmental Psychology
Louisiana State University
Associate of Arts - Health Care Management
Community College of Philadelphia
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