Michelle Cowan
Vanceboro,NC
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Travel CNA
Health Pro VA Home Health Hospice
Greenville, North Carolina
04.2025 - Current
- Extensive traveling, upwards of 500+ miles a week.
- Monitor vital signs, and report changes to nursing staff promptly.
- Assist patients with daily living activities and personal care needs.
- Document patient information accurately in electronic health records.
- Maintain a clean and safe environment for patients.
- Implement infection control procedures at all times.
CNA - Certified Nursing Assistant
Independent Living Home Care Agency
New Bern, NC
06.2024 - 04.2025
- CNA Home Health Aide for hospice and non-hospice patients.
- Empathetic, compassionate, caring, and loving heart for the job.
- I worked multiple shifts
- Multiple clients, 7 to 10 daily.
- Reported changes in conditions to correct staff.
- Filled out reports and charts.
- Assisted with showering, BSC, OOB, transitioning, incontinent care, catheters, and Hoyer lift.
- Worked with amputees, bedridden, disabled, both young and elderly alike. Dementia and Alzheimer's clients.
- Worked well with diverse medical and health needs.
- Provided care, whether in home, assisted living, or rehab facilities.
Travel Hospice CNA
Albemarle Home Care & Hospice
Elizabeth City, NC
06.2023 - 05.2024
- Provided CNA hospice care with a loving touch to amazing patients.
- Diverse range of patients from mobile, bedridden, paralyzed, dementia, and Alzheimer's
- I believe team players do make a difference!
- Provided patients and their families with compassionate care.
- Empathy and a deep sense of compassion.
- Extensive traveling throughout the northern and eastern borders of NC, upwards of 500 to 700 miles a week.
Home Health Aide (HHA)/CNA
Accommodating Healthcare Services
New Bern, NC
02.2021 - 06.2023
- Provided those in need with the up most respectful and empathetic care possible!!
- Work well with a large range of diverse personalities.
- I believe team players do make a difference!
- Love what I do, without a doubt
- Patients know I care and do what I do from the heart.
- Empathy and a deep sense of compassion
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities and personal care needs.
- Maintained a clean and safe environment for patients at all times.
- Supported mobility assistance through proper lifting techniques and equipment use.
- Implemented infection control procedures when caring for multiple patients at once.
Sales Associate
Waffle House
New Bern, North Carolina
08.2014 - 01.2021
- Trained new team members on service protocols, cash register operation, stock procedures, and customer services.
- Stocked supplies and monitored inventory levels for efficient service.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Conducted inventories on a regular basis to track stock levels.
- Adhered to company initiatives and achieved established goals.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Printing charge slips, balancing drawers, and maintained records related to sales for store management.
Construction
Co-Owner-Operator
New Bern, North Carolina
08.1993 - 02.2003
- Resolved issues arising from design or construction problems.
- Maintained tools and equipment used in the construction process.
- Loaded and unloaded materials for the construction of scaffolds.
- Cleaned construction sites to remove trash and discarded materials.
- Collaborated with other tradespeople on multi-phase construction projects.
- Troubleshot problems arising during construction projects involving structural elements
- Visited job sites to discuss projects with construction teams
- Followed safety protocols while hanging and finishing drywall during construction projects.
- Delegated work to staff, setting priorities and goals.
Education
CNA - Medical
Craven Community College
New Bern, NC02-2022
Microsoft/Computers -
Craven Community College
New Bern, NC03-2015
NCPT/National Certified Phlebotomy Technician - Medical Laboratory Science
Craven Community College
New Bern, NC11-2014
High School Diploma -
Onslow Community College
Jacksonville, NC10-2002
Skills
CONSTRUCTION
- Equipment maintenance
- Attention to detail
- Drywall hanging
- Safety compliance
- Inventory management
- Tool operation
- Inventory control
- Quality assurance
- Work ethic
- Basic carpentry
- Power tool operation
- Dependability and reliability
- Heavy lifting
- Worksite safety
- Materials loading
- Measuring and leveling
- Painting and finishing
TRAVEL CNA
- Catheter care
- Vital signs
- Patient care
- Meal preparation
- Hoyer lift
- Dementia and Alzheimer's care
- Administering injections
- Home care
- Microsoft Word
- Food preparation
- Medical records management
- Healthcare ethics
- Transporting patients
- Phlebotomy
- Infection control training
- Care plan implementation
- Mobility assistance
- Laboratory experience
- Cleaning experience
- Time management
- Effective communication
- Problem solving
- Stress management
- Conflict resolution
- Complex Problem-solving
- Lifting and transferring
- Cultural sensitivity
- Clinical documentation
- Basic life support
- End-of-life care
- Wound care
- Multitasking and organization
- Quality assurance controls
Certification
- CNA, 01/01/23 to 01/01/27
- AED Certification, 01/01/23 to 01/01/27
- CPR Certification, 12/01/23 to 01/01/26
- Certified Home Health Aide
Timeline
Travel CNA
Health Pro VA Home Health Hospice
04.2025 - Current
CNA - Certified Nursing Assistant
Independent Living Home Care Agency
06.2024 - 04.2025
Travel Hospice CNA
Albemarle Home Care & Hospice
06.2023 - 05.2024
Home Health Aide (HHA)/CNA
Accommodating Healthcare Services
02.2021 - 06.2023
Sales Associate
Waffle House
08.2014 - 01.2021
Construction
Co-Owner-Operator
08.1993 - 02.2003
CNA - Medical
Craven Community College
Microsoft/Computers -
Craven Community College
NCPT/National Certified Phlebotomy Technician - Medical Laboratory Science
Craven Community College
High School Diploma -
Onslow Community College
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