Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Crawford

Baltimore,MD

Summary

Dynamic and detail-oriented professional with extensive experience at Whole Food Market, excelling in stock organization and inventory management. Proven ability to enhance customer satisfaction through effective communication and meticulous order picking. Skilled in maintaining workplace safety and cleanliness while achieving high accuracy in cash register operations.

Overview

15
15
years of professional experience

Work History

Overnight Grocery Clerk

Whole Food Market
04.2022 - 06.2025
  • Stocked shelves and organized products to ensure efficient shopping experience.
  • Maintained cleanliness and orderliness of aisles and work areas, adhering to safety standards.
  • Collaborated with team members to restock inventory during overnight shifts efficiently.
  • Monitored product expiration dates to minimize waste and ensure freshness.
  • Minimized shrinkage by identifying damaged or expired goods and removing them from shelves according to established guidelines.
  • Improved stock availability by diligently restocking shelves and rotating products to maintain freshness.

Guest Services Cashier / Overnight Stocker

Target
09.2010 - 12.2019


  • Processed customer transactions efficiently using point-of-sale
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Trained new staff on operational procedures and customer service best practices.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Online Personal Shopper

Walmart
09.2023 - 04.2025
  • Assisted customers in selecting products based on preferences and needs.
  • Maintained up-to-date knowledge of promotions, sales, and inventory availability.
  • Utilized online shopping platforms to streamline order processing and enhance customer experience.
  • Communicated effectively with customers to resolve inquiries and provide product recommendations.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Online Personal Shopper

Amazon LLC
02.2018 - 08.2023
  • Collaborated with team members to optimize order fulfillment processes and reduce wait times.
  • Monitored stock levels and reported discrepancies to ensure accurate inventory management.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Education

High School Diploma - General Studies

Southwestern High School
Baltimore, MD
06.1999

Skills

  • Workplace safety
  • Cleanliness
  • Heavy lifting
  • Shelf organization
  • Stocking proficiency
  • Order picking
  • Cash register operation

Timeline

Online Personal Shopper

Walmart
09.2023 - 04.2025

Overnight Grocery Clerk

Whole Food Market
04.2022 - 06.2025

Online Personal Shopper

Amazon LLC
02.2018 - 08.2023

Guest Services Cashier / Overnight Stocker

Target
09.2010 - 12.2019

High School Diploma - General Studies

Southwestern High School

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