Michelle Cruz
Monroe,New York
Summary
Dependable professional with a track record of success in the field, attention to detail, and a proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking, and excels at multitasking in fast-paced environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Discovery Liaison Officer
New York City Police Department
Bronx
12.2023 - Current
- Coordinate and serve as a liaison with each of the city's District Attorneys' offices, and resolve issues that might arise around criminal discovery laws and procedures.
- Engage staff members of the New York City Criminal Court System to improve the arrest and prosecution process.
- Confer with members of the respective Patrol, Housing, Transit, and Detective Bureau commands, and assist in obtaining any discovery-related items.
- Collaborate with District Attorneys' offices to identify and prioritize types of criminal cases for 'discovery enhancement,' with a particular focus on crimes that have significant public safety impacts.
- Conduct document searches and compile discovery packages, ensuring all materials meet legal standards and deadlines.
Community Affairs Police Officer
New York City Police Department
Bronx
10.2015 - 12.2023
- Attend community council meetings, and assist in stimulating and coordinating council activities.
- Forward monthly reports of council meeting programs and operations to the Chief of Community Affairs, through the borough community affairs coordinator, and the Commanding Officer of the Community Outreach Division and Crime Prevention Division.
- Establish personal contact with civic and community groups within the command, and attend meetings as directed.
- Perform duties in relation to the community council, in addition to crime and delinquency prevention, as directed.
- Maintain liaison with the community and youth council leadership.
- Act as a liaison between the Community Council Executive Board and the commanding officer.
- Inform the commanding officer and borough community affairs coordinator of all new and/or revised activities, unusual events, and demonstrations.
- Maintain a close liaison with the management of facilities within commands where large events are held.
- Maintain an open, constructive avenue of communication with other service members to exchange ideas and information about the community.
- Maintain daily contact with the special operations lieutenant to combine efforts in paying attention to sensitive complaints and the needs of the residents.
- Visit schools, houses of worship, hospitals, and similar public institutions frequently.
- Confer with principals, clergy, administrators, etc., on delinquency and other youth-related problems.
- Investigate incidents and conditions that may lead to intra-group or inter-group community unrest.
- Respond to disorders, demonstrations, racial conflicts, or other unusual conditions resulting in large groups on the street, as directed by the commanding officer, or other ranking officer in charge.
- Assist the commanding officer in keeping members of the command informed of community affairs problems.
- Developing and implementing community affairs programs.
- Assist the training sergeant in developing related police and community affairs in-service training, including the use of guest speakers.
- Maintain liaison with the Crime Prevention Officer, the Neighborhood Coordination Officer, and the Youth Coordination Officer to ensure cooperation and support.
Police Officer
New York City Police Department
Bronx
07.2006 - 10.2015
- Testified in court to present evidence and serve as a witness in traffic and criminal cases.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Supervised public events to maintain order and enforce laws.
- Communicated with victims, suspects, and witnesses to gather and provide information regarding criminal events.
- Monitored and investigated suspicious persons and situations and unusual activities.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Counseled victims of domestic violence regarding available resources and legal options.
- Patrolled assigned areas in response to calls for assistance.
- Generated reports detailing shift activity and incidents.
- Executed arrest warrants, located and took persons into custody.
Correction Officer
New York City Correction Department
Queens
03.2004 - 07.2006
- Recorded information, such as prisoner identification, charges, and incidents of inmate disturbance, includes keeping daily logs of prisoner activities.
- Responded to legitimate questions, concerns, and requests.
- Maintained records of inmate identification and charges.
- Screened visitors and explained facility policies and requirements before entry.
- Counted to ensure that each prisoner was present.
- Participated in required job training.
- Monitored inmate conduct in alignment with established policies and regulations.
- Searched inmates and cells for contraband, and confiscated unauthorized items.
- Instructed inmates in work assignments, and explained tasks.
- Inspected cells and other areas for contraband and safety hazards.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Safely transported inmates to and from work sites.
- Maintained appropriate control, security, and well-being over those who were detained.
- Searched inmates and cells for contraband, and confiscated unauthorized items.
School Safety Agent
New York City Police Department
Bronx
05.2001 - 03.2004
- Serving as a liaison between school staff, students, parents, and community members to help address problems before they escalate into serious issues.
- Monitoring school entrances ensures that only authorized individuals are allowed inside the building.
- Conducting security checks of campus buildings during the evening hours, when school is not in session, to identify potential threats or problems.
- Providing security for school events, such as sporting events, dances, and concerts, to ensure the safety of all participants.
- Conducting fire drills and evacuation procedures with students and teachers.
- Providing security for students during field trips to ensure their safety at all times.
- Conducting drug awareness programs for students to help them understand the dangers of substance abuse.
- Reporting incidents of theft, vandalism, bullying, threats, and other acts of violence to school officials for follow-up.
- Reviewing security camera footage to identify threats to student safety.
Education
Bachelor of Science - Criminal Justice
Monroe University
Bronx, New York06.2025
Skills
- First Aid
- Criminal investigation
- Public safety
- Crowd control
- Law enforcement databases
- Threat, hazard recognition, and emergency actions training, FEMA
- WMD Law Enforcement Threat, Hazard Recognition, and Emergency Actions Training, FEMA
- WMD Law Enforcement Response Action, FEMA
- WMD, Law Enforcement, Protective Measures, FEMA
- Awareness and Response to Biological Incidents Training, FEMA
- Patrol procedures
- Investigative skills
- Community policing
- Crime reduction
- Community engagement
- Planning and coordination
- Crisis intervention and de-escalation
- Report writing
- Police reports
- Counterterrorism tactics
- Case management
- Community outreach
- Conflict resolution
- Community outreach policing
- Patrol
- Fingerprinting
- Emergency response
- Criminal law
- Tactical policing
- Community outreach policing
Certification
- Threat Hazard Recognition and Emergency Actions Training for CBRNE FEMA Certification
- WMD Law Enforcement Threat, Hazard Recognition, and Emergency Actions Training (THREAT) FEMA Certified
- WMD Law Enforcement Response Action FEMA Certification
- WMD Law Enforcement Protective Measures FEMA Certification
- Awareness and Response to Biological Incidents Training FEMA Certification
Languages
Spanish, Professional
Languages
English
Professional
Spanish
Professional
Timeline
Discovery Liaison Officer
New York City Police Department
12.2023 - Current
Community Affairs Police Officer
New York City Police Department
10.2015 - 12.2023
Police Officer
New York City Police Department
07.2006 - 10.2015
Correction Officer
New York City Correction Department
03.2004 - 07.2006
School Safety Agent
New York City Police Department
05.2001 - 03.2004
Bachelor of Science - Criminal Justice
Monroe University
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