Michelle Dad
Canton,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Senior Deli Clerk
Publix
Canton GA
07.2023 - Current
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Utilized advanced slicing techniques to efficiently process meats and cheeses, minimizing waste while maximizing yield per item.
- Expanded product offerings based on customer feedback, introducing new items that increased sales significantly.
- Prepared custom orders for customers, consistently meeting their specific preferences while adhering to high quality standards.
- Demonstrated versatility by working effectively in various roles within the deli department as required.
- Reduced food waste by closely monitoring inventory levels and rotating products as needed.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Pick Up/ Ckicklist
Kroger
Savannah, GA
08.2018 - 06.2023
- Maintained a clean and organized workspace, promoting increased productivity and safety for all team members.
- Collaborated with team members to meet daily goals and deadlines, contributing to overall operational success.
- Met or exceeded daily productivity targets consistently, contributing to the overall success of the company.
- Enhanced order accuracy by diligently picking and packing items according to customer specifications.
- Aided in training new Pick Associates on proper procedures, improving team performance and cohesion.
- Increased customer satisfaction by ensuring all picked items were accurate, well-packaged, and undamaged before shipping.
- Communicated effectively with supervisors regarding any encountered challenges or concerns during order fulfillment processes.
- Participated in ongoing training sessions to stay updated on best practices within the pick-and-pack industry domain.
- Checked inventory and selected products from specific locations based upon availability.
Cashier
Season Of Japan
Savannah Ga
08.2013 - 08.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
North Miami Senior High School
North Miami, FLVeterinarian Assisting
Penn Foster Career School
Online03.2012
Skills
- Food safety knowledge
- Sanitation Standards
- Cross-selling techniques
- Promotional support
- Strong Work Ethic
- Customer Service
- Honesty and Integrity
- Cleanliness and sanitation
- Interactive communication skills
- Food preparations
- Cash Handling
- Food Preparation
- Organizational abilities
- Pricing and shelf labeling
- Proper food handling
- Work Area Maintenance
- Cash Register Operation
- Product Stocking and Rotation
- Cooking
- Food Running
- POS System Operation
Timeline
Senior Deli Clerk
Publix
07.2023 - Current
Pick Up/ Ckicklist
Kroger
08.2018 - 06.2023
Cashier
Season Of Japan
08.2013 - 08.2018
High School Diploma -
North Miami Senior High School
Veterinarian Assisting
Penn Foster Career School