Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle DALTON

WILLIAMSPORT,OH

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

20
20
years of professional experience

Work History

Manager

Deer Creek Lodge &conderence Center
04.2021 - 11.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Manager

Eldorado Casino
12.2019 - 03.2021

Scheduling ordering job training payroll cashier hours stocking inventory

Asst. Manager

Rises Department Store
10.2014 - 12.2017
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.

Sales Representative

Don Thompson Linc.mercury
04.2004 - 12.2013
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Education

Buisness - Buisness

Westfall High School
Williamsport, OH
05.1986

Skills

  • Financial Management
  • Staff Development
  • Operations Management
  • Expense Tracking

Timeline

Manager

Deer Creek Lodge &conderence Center
04.2021 - 11.2023

Manager

Eldorado Casino
12.2019 - 03.2021

Asst. Manager

Rises Department Store
10.2014 - 12.2017

Sales Representative

Don Thompson Linc.mercury
04.2004 - 12.2013

Buisness - Buisness

Westfall High School
Michelle DALTON