Michelle Darling
Cleveland,OH
Summary
Results-driven Operations and HR professional with experience supporting high-volume logistics environments. Skilled in employee relations, workforce management, scheduling, onboarding, and operational leadership. Proven ability to coordinate teams, resolve issues quickly, and maintain compliance with company policies while supporting productivity and employee engagement. Known for strong communication, organization, and problem-solving skills in fast-paced distribution environments.
Overview
6
6
years of professional experience
Work History
Sr. Operation Admin -HR
FedEx Corporation
Twinsburg, OH
08.2020 - Current
- Assisted with onboarding new hires including documentation and system entry.
- Maintained employee records and HR documentation.
- Responded to employee questions regarding policies, schedules, and benefits.
- Supported payroll processing and attendance reporting through HR systems.
- Coordinated internal communications regarding staffing, schedule changes, and HR updates.
- Helped handle employee concerns professionally and confidentially.
Operations Supervisor
FedEx Corporation
Twinsburg, OH
08.2020 - Current
- Supervised daily operations in a fast-paced distribution environment supporting package handler teams.
- Coordinated staffing, scheduling, and workflow to maintain productivity and meet operational goals.
- Monitored employee attendance, timekeeping, and productivity metrics.
- Communicated operational updates and expectations to team members.
- Ensured safety procedures and company policies were followed.
- Assisted management with problem resolution and operational improvements.
- Supervised 40+ package handlers per shift
- Processed 1,500+ packages per hour
- Assisted with weekly payroll and attendance tracking
Education
High School Diploma -
Glenville High
Cleveland, OH06-1999
Skills
- Microsoft Office (Word, Excel, Outlook)
- HR Systems / Payroll Systems
- Data entry and reporting
- Strong communication and organization
- Operations Supervision
- HR Administration
- Employee Relations
- Workforce Scheduling
- Attendance & Payroll Support
- Conflict Resolution
Timeline
Sr. Operation Admin -HR
FedEx Corporation
08.2020 - Current
Operations Supervisor
FedEx Corporation
08.2020 - Current
High School Diploma -
Glenville High