Michelle DaSilva
Ocala,FL
Summary
Detail-oriented team player with strong organizational skills seeking a career change in the Healthcare field.
Ability to handle multiple projects simultaneously with a high degree of accuracy with noted experience in administrative management, and accounting. Offering these skills and strong work ethic to achieve project and organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Administrator of Accounts
Evolving Technologies Int'l
08.2007 - Current
- Encouraged networking and collaboration across functions and businesses.
- Reviewed incoming compliance items for conformity with governing documents.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Ensure that procedures provide excellent customer service, and meet expectations of the organization.
- Maintained impeccable office organization to support efficiency and performance objectives.
- Maintains client records, including contracts, financial, and all other documents necessary for audit trail and compliance.
- Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
- Managed office budget to handle inventory, postage and vendor services.
- Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
- Improved operational processes through elimination of repetitive steps while maintaining data integrity.
- Automated office operations to optimize accounts payable / receivable, customer correspondence and data communications.
- Created and maintained operations manual to document systems.
Education
Bachelor of Science - Healthcare Management & Professional Services
Seminole State College of Florida
Sanford, FL05.2023
Associate of Science - Accounting Technology
Seminole State College of Florida
Sanford, FL02.2019
Associate of Science - Business And Marketing
Florida Technical College
Orlando, FL08.2016
Skills
- Administration and Operations
- Maintaining Accounting Ledger
- Accounts Payable and Accounts Receivable
- Accounts Administration
- Bookkeeping Procedures
- Office Organization
- Office Supplies and Inventory
- Customer Service Management
- Organizational Management
- Accurate Recordkeeping
- Proficient in Microsoft Office and Quickbooks
Certification
Seminole State College: Business Specialist Technical Certificate 12/2017
Emergency Management Institute: IS-00800.d National Response Framework, An Introduction - 04/2021
Affiliations
Member, Phi Theta Kappa Honor Roll Society, 2019 -2023
Additional Information
College Projects:
Research Paper: Stigmas and Health Disparities Within LGBTQ+ in Central Florida. (Fall 2022)
- Research and study the challenges that the LGBTQ+ community experiences in the healthcare system.
- Collaborated with team members to analyze, write, and edit the research paper.
- Presented the research with the group in a formal setting.
Business Solution: Prepared, analyzed, and created a business solutions for a wireless company (Fall 2022)
- Worked with a group of six team members to address the needs of a company that incorporated the required elements of the project.
- Managed the team, created the format of the business plan, and incorporated the information.
- Helped with the development of ideas and provided a new comprehensive approach to solve the problems.
Timeline
Office Administrator of Accounts
Evolving Technologies Int'l
08.2007 - Current
Bachelor of Science - Healthcare Management & Professional Services
Seminole State College of Florida
Associate of Science - Accounting Technology
Seminole State College of Florida
Associate of Science - Business And Marketing
Florida Technical College
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