Michelle Davies
Sacramento,CA
Summary
Knowledgeable customer service worker with an open and friendly character and offering two years of experience Catering to the public and putting their wants and needs first. Able to leverage diverse styles and methods for different skill levels. Caring, patient, and observant person with a hands on attitude
Overview
5
5
years of professional experience
Work History
Caregiver
Ivy Park
Sacramento, CA
10.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assistant Daycare Provider
Rashidi Kemokai
Elk Grove, CA
07.2022 - 05.2023
- Safeguarded children''s well-being through diligent supervision during indoor and outdoor playtime activities.
- Provided homework assistance to school-aged children attending the daycare after school hours, promoting academic success outside the classroom setting.
- Helped maintain accurate records of attendance, incident reports, and other documentation required for state licensing compliance.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Maintained a clean, organized, and inviting daycare space to promote a positive atmosphere for children.
crew member
McDonald's
Sacramento, CA, USA
01.2020 - 02.2021
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
Associate's degree - Nursing
Sacramento City College
Sacramento, CAHigh School diploma - Education
Monterey trail high school
Sacramento, CA06.2020
Skills
- Respectful and Compassionate
- Time Management
- Problem-Solving
- Dependable and Responsible
- Housekeeping
- Verbal and written communication skills
- Medical record-keeping
- Customer Engagement
- Customer Service
- Teamwork and Collaboration
- Early Childhood Education
- Social Development
- Activities Planning
- CPR training
- Lesson Planning
- Social and academic development
- Records Management
- Curriculum Planning
- Friendly and Respectful
- Creative Thinking
- Caring and Responsible
- Safety awareness
Timeline
Caregiver
Ivy Park
10.2022 - Current
Assistant Daycare Provider
Rashidi Kemokai
07.2022 - 05.2023
crew member
McDonald's
01.2020 - 02.2021
Associate's degree - Nursing
Sacramento City College
High School diploma - Education
Monterey trail high school