Michelle Day

Work History

Magna Cosma Body Eagle Bend

Clinton , TN

10.2023 - 08.2024

Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Evaluated employee performance through periodic reviews and documented results accordingly.

Magna Cosma Body Eagle Bend

Clinton , TN

06.2018 - 10.2023

Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Developed strategies to increase team productivity and improve customer service levels.
Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
Trained new staff in relevant processes and procedures.
Ensured compliance with company policies and procedures throughout the team.
Supported the manager in developing plans for future projects, initiatives and objectives.
Created detailed reports on team activities as requested by management.
Motivated staff through positive reinforcement techniques.
Delegated tasks appropriately according to individual skill sets.
Offered training and support to keep team members motivated and working toward objectives.

Jones Plastic and Engineering - Williamsburg

Williamsburg , KY

07.2013 - 07.2015

Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Monitored employee attendance, addressing any punctuality or absenteeism issues.

Jones Plastic and Engineering - Williamsburg

Williamsburg , KY

07.2013 - 07.2015

Performed visual and dimensional inspections of components, assemblies, and products to ensure compliance with customer specifications.
Monitored production processes for quality control purposes, ensuring that all work is completed according to established standards.
Conducted root cause analysis to identify sources of defects or non-conformance issues in order to prevent reoccurrence.
Utilized a variety of measuring instruments including calipers, micrometers, gauges and other precision tools.
Developed corrective action plans when needed to resolve quality issues.
Collaborated with production personnel concerning any changes made during the manufacturing process which could affect product quality or reliability.
Conducted tests on product samples and recorded results.

Food City

Clinton , TN

05.2005 - 09.2008

Developed and maintained relationships with key accounts to ensure customer satisfaction.
Created comprehensive reports on account performance and presented them to senior management.
Managed multiple accounts simultaneously while meeting deadlines.
Collaborated with sales team to determine best ways to drive market share.
Addressed customer questions and concerns regarding products and services.
Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.
Recognized security risks to properly handle situations.

Food City

Clinton , TN

02.2004 - 04.2005

Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.