MICHELLE DAZA
Jackson Heights
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Sales Associate/BOH Associate
Warner Bros. Discovery
05.2021 - 02.2024
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged with customers to effectively build rapport and lasting relationships.
- Performed inventory control, such as counting, and stocking merchandise.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Recovery Associate
Bloomingdale's
08.2016 - 02.2018
- Retrieved items returned by customers and restocked on display shelves.
- Stocked merchandise following planogram to maintain sales floor merchandising standards.
- Increased product knowledge to promote full line of products to fit consumer needs.
- Maintained communication with store team to support sales, promos and product knowledge.
- Recovered merchandise from fitting rooms to maintain organization.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Sales Associate
Prima Donna
10.2014 - 08.2015
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Prepared merchandise for sales floor by pricing or tagging.
- Performed cash, card, and check transactions to complete customer purchases.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Arts - ANTHROPOLOGY
The City College of New York
New York, NY05.2020
Skills
- Attention to detail
- Time management
- Shipment processing
- Inventory cycle counting
- Pallet jack operation
- Problem-solving skills
- Teamwork and collaboration
- Multi-tasking strength
- Cash register operation
Languages
English
Native or Bilingual
Spanish
Limited Working
Italian
Elementary
Timeline
Sales Associate/BOH Associate
Warner Bros. Discovery
05.2021 - 02.2024
Recovery Associate
Bloomingdale's
08.2016 - 02.2018
Sales Associate
Prima Donna
10.2014 - 08.2015
Bachelor of Arts - ANTHROPOLOGY
The City College of New York
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