Michelle De Herrera
New York
Summary
Compassionate health technician with strong skills in patient care, vital signs monitoring, and phlebotomy techniques. Committed to enhancing patient experiences while ensuring HIPAA compliance and precise clinical documentation.
Overview
18
18
years of professional experience
Work History
Health Technician
Department of Veterans Affairs
The Bronx, NY
06.2025 - Current
- Collaborated with medical staff to ensure effective patient care and execute routine health screening procedures.
- Coordinated efforts with healthcare teams to maintain precise patient records and documentation standards.
- Leveraged electronic health record systems to enhance efficiency in managing patient data.
- Assisted veterans in understanding and utilizing available healthcare services and resources effectively.
Nursing Assistant
Department of Veterans Affairs
The Bronx, NY
12.2023 - 06.2025
- Assisted nurses with patient care, including bathing, grooming, and feeding tasks.
- Monitored vital signs and documented changes in patients' conditions accurately.
- Collaborated with healthcare team to ensure optimal patient comfort and safety.
- Maintained cleanliness and organization of patient rooms and common areas.
Patient Care Associate
Lincoln Mental and Health Hospital
The Bronx, NY
05.2012 - 12.2023
- Delivered empathetic assistance to patients throughout therapy sessions to enhance emotional well-being.
- Collaborated with healthcare professionals to oversee patient progress and uphold adherence to prescribed treatment plans.
- Developed and implemented structured daily schedules to promote patient participation in therapeutic activities.
- Coordinated efforts with multidisciplinary teams to create individualized care plans focused on meeting the unique needs of each patient.
Medical Assistant
Roosevelt Doctors Office
Manhattan, NY
03.2008 - 07.2010
- Administered patient exams and collected medical histories to ensure accurate records.
- Assisted physicians with procedures, enhancing patient care and workflow efficiency.
- Managed electronic health records, ensuring data integrity and compliance with regulations.
- Trained new staff on office protocols and best practices for patient interactions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Prepared lab specimens for diagnostic evaluation.
Education
Associate of Science - A.O.S Degree Surgical Technologist
Mandl School, The College of Allied Health
Manhattan, NY08-2012
No Degree - Medical Assistant Diploma
Bryman Institute
Brighton, MA06-2006
Skills
- Patient care
- Vital signs monitoring
- HIPAA compliance
- Clinical documentation
- Phlebotomy techniques
- Laboratory procedures
- Specimen collection
- Immunization administration
- Equipment preparation
- Diagnostic testing
- Electronic documentation
- Strong work ethic
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Health Technician
Department of Veterans Affairs
06.2025 - Current
Nursing Assistant
Department of Veterans Affairs
12.2023 - 06.2025
Patient Care Associate
Lincoln Mental and Health Hospital
05.2012 - 12.2023
Medical Assistant
Roosevelt Doctors Office
03.2008 - 07.2010
Associate of Science - A.O.S Degree Surgical Technologist
Mandl School, The College of Allied Health
No Degree - Medical Assistant Diploma
Bryman Institute