Michelle Delgado
Chino Hills,CA
Summary
Dedicated professional with strong background in providing evidence-based counseling services to individuals and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Case Worker / Awake Night Staff
Boys Republic
09.2013 - Current
- Maintain confidentiality
- Encourage youth to express their feelings and discuss what is happening in their lives to develop insight into themselves or their relationships
- Counsel youth individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes
- Develop and implement treatment plans
- Prepare and maintain records and case files of services provided, gather all important information for case reports
- Transport minors to and from court, doctors appointments, and any other activities needed
- Maintain knowledge of, comply with , and enforce all institutional regulations, policies and procedures
- Complete administrative paperwork in a timely manner
- Arrange for medical, mental health , or substance abuse treatment services
- Monitored youth behavior and offered guidance and support for positive change.
- Provided crisis intervention and emotional support to youth.
- Helped youth develop and achieve personal goals with close support.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Clerical/Court Collections
GC Services
10.2004 - 10.2009
- Greet customers and ascertain their needs
- Assist and help customers with unpaid traffic tickets
- Compute and process credit payments, accounts receivable
- Refer unresolved customer grievances to designated departments for further investigation
Assistant Director
Wetherspoon Family Daycare
02.1998 - 08.2004
- Created and updated records and files to maintain document compliance.
- Oversaw purchasing and organization of daycare inventory.
- Prepped and prepared meals and snacks for children
- Planning and implementing early learning educational programs
- Providing care and satisfying basic needs for babies and toddlers
- Organizing games and recreational activities
Education
GED -
Rowland Adult And Community Education
Rowland Heights, CA08.2008
Skills
- Data Accuracy
- Exceptional Problem Solver
- Case Management Proficiency
Certification
- Adult, Child and Baby First Aid/CPR/AED
Timeline
Case Worker / Awake Night Staff
Boys Republic
09.2013 - Current
Clerical/Court Collections
GC Services
10.2004 - 10.2009
Assistant Director
Wetherspoon Family Daycare
02.1998 - 08.2004
GED -
Rowland Adult And Community Education
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