Michelle Denise Harbour
Moreno Valley
Summary
To obtain employment where my customer service skills, and leadership will be an asset to both employer and myself.
Overview
31
31
years of professional experience
Work History
Substitute Clerk
Los Angeles Unified School District, LAUSD
Los Angeles
10.1997 - Current
- Processed applications for various services according to established procedures.
- Prepared reports using Microsoft Office Suite programs such as Word and Excel.
- Greeted visitors upon arrival at the office and directed them to their destinations.
- Managed office supply inventories and ordered supplies when necessary.
- Inputted data into computer systems accurately and efficiently.
- Provided customer service by responding to questions in person or over the phone.
- Assisted with clerical duties such as filing, data entry and copying documents.
Assignment Technician
Los Angeles Unified School District
Los Angeles
12.2005 - 05.2024
- Process applications, qualification requirements, validity of qualification documents, (Medical, Permits, Finger Print, Verify Reference letters, Background clearance)
- Teacher Exam invitation's US Mail and supply preparation, Teacher Exam Proctor, Exam result correspondence via US Mail, Eligibility list availability.
- Contract signing appointment's and Tax form inquiries.
- Explain regulations and procedures to District employees and applicants.
- Teacher Assignment input to SAP, Payroll Inquiries (salary allocation, troubleshooting, research inquiries or service center), benefit inquiries (leaves and medical), Career-counseling (promotions, salary increase).
- Process/Scan Misc. documents (employee availability, leaves, transfers, resignations, contracts, and all other documents).
- Research Job History for DSS response and correspondence also County Stipend programs (SAP employee history, HRS, Personnel files and Microfiche).
- INS I-9 Employment Eligibility Verification: Update Employment Authorization for all EEC Certificated and Classified staff having such documentation.
- Telephone coverage and calls for Teacher Sub Unit.
- Finger-print backup for recruitment.
- Filenet Preparing Personnel files for scanning.
- Filenet Scanning of Personnel files.
Sales Person/Assistant Manager
See's Candies
Century City
10.1994 - 12.2010
- Help customer with candy selection.
- Ring up sales from shop and phone orders.
- Track discrepancy with sales, and balance cash registers.
- Process payroll, and make up work schedule.
Education
Santa Monica College -
Santa Monica College
Santa Monica06.2025
Los Angeles Southwest College -
Los Angeles Southwest College
Los Angeles06.2012
High School -
Alexander Hamilton High School
Los Angeles06.1983
References
References are available on request.
Timeline
Assignment Technician
Los Angeles Unified School District
12.2005 - 05.2024
Substitute Clerk
Los Angeles Unified School District, LAUSD
10.1997 - Current
Sales Person/Assistant Manager
See's Candies
10.1994 - 12.2010
Santa Monica College -
Santa Monica College
Los Angeles Southwest College -
Los Angeles Southwest College
High School -
Alexander Hamilton High School