Michelle De Santiago
Yuma,AZ
Summary
Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs.
Overview
3
3
years of professional experience
Work History
Sephora Beauty Advisor
Khols
Yuma, AZ
06.2022 - 09.2024
- Educated customers on proper product usage techniques, giving them confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Efficiently counted cash in register at the end of every shift.
- Processed payments, entering sales in register for customer service.
Sephora Beauty Advisor Sales Lead
Khols
Yuma, AZ
09.2023 - 03.2024
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Efficiently counted cash in register at the end of every shift.
Associate at Khols
Khols
Yuma, AZ
10.2021 - 06.2022
- Increased customer satisfaction by resolving issues and providing exceptional service at all times.
- Developed and implemented strategies to manage and increase customer satisfaction and engagement.
Education
Cibola High School
Yuma, AZ05.2022
Skills
- Transaction Monitoring
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Flexibility and Adaptability
- Money Handling
Timeline
Sephora Beauty Advisor Sales Lead
Khols
09.2023 - 03.2024
Sephora Beauty Advisor
Khols
06.2022 - 09.2024
Associate at Khols
Khols
10.2021 - 06.2022
Cibola High School