MICHELLE DEVINS
Albany,OR
Summary
Experienced administrative professional with strengths in document management, permit processing, calendar scheduling, and Microsoft Office. Known for accuracy, organization, and dependable support in busy office settings. Experienced contract and administrative professional with a strong background in contract coordination, client relationship management, and process improvement. Skilled in Microsoft Office, data entry, and scheduling, with a record of supporting vendors, customers, and internal teams. Focused on improving accuracy, meeting deadlines, and keeping operations running smoothly.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Clerical Assistant
A&B Septic
Albany, OR
10.2024 - 09.2026
- Maintained administrative and procedural processes, enhancing accuracy and efficiency in operations.
- Submitted county permits accurately, ensuring compliance with DEQ rules and regulations.
- Scheduled septic inspections and pumpings, coordinating drivers' schedules for optimal service delivery.
Contract Manager
Cascade Greens
Tangent, Oregon
01.2022 - 11.2023
- Negotiated contract changes with suppliers and partners to align terms with organizational objectives.
- Resolved contract issues with finance and operations teams to maintain project timelines and vendor relationships.
- Ensured compliance with legal requirements by monitoring contracts and updating regulations proactively.
- Developed standard operating procedures related to contract management activities.
- Trained employees on DocuSign and other marketing applications.
- Answered incoming calls to resolve customers product and order questions.
Licensed in the State of Oregon Real Estate Broker
Coldwell Banker Valley Brokers
Albany, OR
01.2018 - 12.2022
- Negotiated purchase offers, counteroffers, and contract terms with clients.
- Drafted real estate contracts, purchase agreements, and closing documents according to state regulations.
- Prepared comparative market analyses for pricing guidance and listing strategy.
- Listed homes using MLS tools and Coldwell Banker marketing standards.
- Conducted property showings and open houses for prospective buyers.
- Maintained relationships with current and prospective clients by providing exceptional customer service throughout the transaction process.
Showroom Sales Consultant
Wood Castle Furniture
Albany, Oregon
01.2018 - 10.2022
- Presented Wood Castle Furniture collections and explained features, finishes, and materials.
- Generated quotes, processed sales orders, and organized purchase paperwork for furniture selections to streamline customer transactions.
- Used point-of-sale systems to process payments and update customer records.
- Coordinated planning and execution of in-store events, boosting foot traffic and reinforcing brand loyalty.
- Contributed to team meetings by sharing insights and strategies aimed at increasing sales volume.
Lighting Consultant and Inside Sales
Lighting Inc
Houston, TX
10.2005 - 09.2017
- Reviewed floor plans to strategically place fixtures, enhancing overall room lighting quality.
- Explained LED features, wattage, and color temperature to customers.
- Utilized customer service skills and data entry to conduct inventory assessments and ensure accurate stock levels, entered quotes, and tracked orders.
- Coordinated vendor orders and tracked delivery schedules to ensure timely fulfillment.
- Supported sales staff with product knowledge and presentation materials.
- Within my 10 years of on-the-job experience, I was trained in: Data Entry, placing purchase orders, Return Goods, Accounts Receivable/Payables
Education
High School Diploma -
South Albany High School
Albany, OR07-1994
Skills
- Microsoft Office, Data entry, Calendar scheduling, customer service, billing and invoicing
- Data entry
- Calendar scheduling
- Customer service
- Billing and invoicing
- Organizational skills
- Independent and team-oriented
- Client relationship management
- Motivated team player
Certification
- Employer of the Month at A&B Septic
Timeline
Clerical Assistant
A&B Septic
10.2024 - 09.2026
Contract Manager
Cascade Greens
01.2022 - 11.2023
Licensed in the State of Oregon Real Estate Broker
Coldwell Banker Valley Brokers
01.2018 - 12.2022
Showroom Sales Consultant
Wood Castle Furniture
01.2018 - 10.2022
Lighting Consultant and Inside Sales
Lighting Inc
10.2005 - 09.2017
High School Diploma -
South Albany High School