Michelle Drahota
Longmont,CO
Summary
Dedicated Nurse and Clinical Liaison anticipates patient needs and understands expectations. Committed to treating others with compassion, courteous, fairness and respect. Adept at assessing and admitting new patients and aiding with management and marketing of hospital accounts. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Clinical Navigator
PAM Healthcare
Westminster, CO
02.2022 - Current
- Cultivated referral relationships, managed assigned territory and completed patient assessments.
- Assisted patients and families with financial and administrative issues by referring to appropriate resources.
- Maintained confidential health information according to state and federal regulations.
- Utilized Microsoft Word to edit, create and save confidential documents.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Followed document protocols to safeguard confidentiality of patient records.
- Organized patient records and database to facilitate information storage and retrieval.
- Facilitated communication between patients and various departments and staff.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Carried out day-to-day duties accurately and efficiently.
Nurse Clinical Liaison
Vibra Healthcare
Denver, CO
07.2013 - 02.2022
- Identifies, manages and develops lead sources for Acute Rehabilitation Hospital.
- Obtain necessary information regarding financial and medical to qualify patient for possible admission
- Routinely coordinate functions, conferences and in-services for sales team.
- Establish and maintain strong working relationships with Hospitalists, Specialty Physicians, Care Managers, and other potential referral sources in Denver Metro area and Colorado.
- High performer who meets and exceeds monthly goals.
- Conduct regular visits to referring hospitals to promote skilled services.
- Conduct on-site and virtual clinical assessments of potential patients, determine appropriateness of admit and continuum of care/rehab services.
- Consult for smooth transition for patient and family members.
- Facilitates all aspects for smooth transfer in admission process.
Staff Nurse
Holly Heights Care Center
Denver, CO
04.2008 - 01.2014
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet recovery goals.
- Educated patients and families regarding disease processes, interventions and lifestyle changes.
- Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Identified patient care requirements by establishing personal rapport with patients and families.
Home Health Nurse
NurseCore Of Denver
Denver, CO
03.2010 - 06.2013
- Informed physicians of any changes to patients' health or concerns observed during home visits.
- Traveled to patients' homes on daily basis to assess health conditions and provide superior level of nursing care.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Administered medications and oversaw activities of daily living such as bathing, hygiene and ambulation.
- Educated patients on use and benefits of equipment such as home blood pressure cuffs and glucose meters.
- Incorporated therapeutic, rehabilitative and nursing goals into detailed, individualized care plans based on diagnoses.
- Delivered oral medications, intramuscular injections and IV fluids to mitigate or resolve patient symptoms.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Worked with Ventilator Dependent patients in home setting.
Education
Bachelor of Science - Marketing
Western Governors University
Salt Lake City, UTAssociate of Applied Science - Nursing
Front Range Community College
Westminster, CO05.1999
Associate of Science - Business Administration
Parks Junior College
Denver08.1989
Skills
- Patient eligibility requirements
- Patient evaluation
- Medical record review
- Insurance coverage verification
- Patient Advocacy
- Market Research
- Marketing
- Team Leadership
- Critical Thinking
- Problem-Solving
- Attention to Detail
- Teambuilding
- Self-Motivated
Accomplishments
- Valued member of the team, exceptional work at meeting and exceeding goals monthly and yearly.
- Mentor and train new hires for success.
- Lead in best practice in a competitive market.
- Key team member in reaching revenue for hospital.
- Maintain meaningful relationships in the community.
Professional License
Licensed Practical Nurse
IV Certification
Certification
- BLS
- IV Certification
Timeline
Lead Clinical Navigator
PAM Healthcare
02.2022 - Current
Nurse Clinical Liaison
Vibra Healthcare
07.2013 - 02.2022
Home Health Nurse
NurseCore Of Denver
03.2010 - 06.2013
Staff Nurse
Holly Heights Care Center
04.2008 - 01.2014
Bachelor of Science - Marketing
Western Governors University
Associate of Applied Science - Nursing
Front Range Community College
Associate of Science - Business Administration
Parks Junior College
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