MICHELLE DUFFERT
Des Moines
Summary
Efficient Accounts Payable Supervisor known for high productivity and task completion with precision. Specialized in invoice processing, financial reporting, and vendor management. Skills in negotiation, problem-solving, and time management ensure excellence in managing payable operations. Excel at communication and teamwork to achieve organizational goals.
Overview
22
22
years of professional experience
Work History
Accounts Payable Supervisor
Midwest Wheel Companies
Des Moines
12.2016 - Current
- Apply proper codes to invoices, files and receipts to keep records organized and easily searchable
- Enter invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft
- Worked collaboratively with internal departments on resolution of invoice issues.
- Handled high-volume invoice processing with minimal supervision.
- Pay vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports
- Verify vendor accounts by reconciling monthly statements and related transactions
- Maintained relationships with vendors and managed invoices for aftermarket truck parts
- Supervised accounts payable team to ensure timely invoice processing.
- Trained staff on accounts payable procedures and software systems.
- Reviewed and approved invoices for accuracy, completeness, and proper authorization.
Executive Assistant
Midwest Wheel Companies
Des Moines
06.2015 - 12.2016
- Acted as the first point of contact for customers and vendors, announce visitors and direct them to the proper location
- Organized and updated schedules for salesmen and upper-management
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
- Managed external contacts for CEO and kept track of periodic communication needed for priority contacts
- Efficiently coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation
- Operated multi-line telephone system to independently handle phone calls each day
Sales Account Coordinator
Register Media
Des Moines
03.2015 - 05.2015
- Supported several Sales Representatives
- Attention to detail, knowledge of ad sizes, rates and deadlines were most important in this role
- Communicated with customers via email or phone about rates, proposals, proofing and approval of ads, complaints and anything else the customer needed
- Used cold calling to reach out to local business owners needing new advertising products and services
Ad Order Entry Specialist
Register Media
Des Moines
10.2014 - 03.2015
- Entered ad orders in a timely manner while paying close attention to detail and deadlines
- Handled price and ad size discrepancies by communicating with the Account Coordinator and Sales Representatives
Station Agent
American Eagle Airlines
Des Moines
10.2013 - 10.2014
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills
- Greeted passengers, issued and verified tickets. Directed passengers to assigned gates
- Addressed distressed passenger concerns about delayed or cancelled flights and resolved the issues while maintaining a friendly, positive attitude
- Boarded and deplaned passengers in a timely manner while addressing seating issues
Universal Cashier
Polk County Treasurer
Des Moines
09.2003 - 10.2013
- Knowledge of motor vehicle and tax laws, rules and regulations.
- Collected and disbursed large amounts of county funds
- Processed, managed and maintained confidential information
- Communicated verbally and in writing effectively with the public and co-workers
- Issued and transfer motor vehicles titles, license plates, and registrations after reviewing all paperwork for legality
- Collected and payed high volumes of property tax
- Collected monies for the City of Des Moines, Department of Revenue and the Clerk of Court
Education
High School Diploma - Accounting I and II
Des Moines Area Community College
AnkenySkills
- Attention to detail
- Problem solving
- Time management
- Invoice processing
- Account reconciliation
- Accounts payable
Timeline
Accounts Payable Supervisor
Midwest Wheel Companies
12.2016 - Current
Executive Assistant
Midwest Wheel Companies
06.2015 - 12.2016
Sales Account Coordinator
Register Media
03.2015 - 05.2015
Ad Order Entry Specialist
Register Media
10.2014 - 03.2015
Station Agent
American Eagle Airlines
10.2013 - 10.2014
Universal Cashier
Polk County Treasurer
09.2003 - 10.2013
High School Diploma - Accounting I and II
Des Moines Area Community College