Michelle Duncan
Bridgeport ,OH
Overview
23
23
years of professional experience
Work History
Dry Cleaning Professional
St. Clair Cleaners
St. Clairsville
08.2016 - Current
- Operate industrial cleaning equipment to maintain clothing cleanliness standards across all boards.
- Ensure compliance with safety protocols while performing routine cleaning tasks and quota specifics.
- Assist in training new staff on proper cleaning techniques and safety measures.
- Collaborate with all team members to enhance efficiency in daily cleaning operations so we can all meet and surpass our quotas and expectations.
Home Health Aide
Panhandle Support/ Fosterbridge & Select Home Support
Wheeling, WV
10.2011 - 07.2016
- Assisted clients with daily living tasks to foster independence and improve overall well-being.
- Supported clients in health monitoring and communicated changes to healthcare professionals for prompt interventions.
- Provided companionship and emotional support to build strong relationships with clients.
- Worked with various teams to create and execute personalized care plans, including activity planning and range of motion exercises.
- Educated clients and families on health management practices to encourage self-care initiatives.
- Maintained accurate documentation of client progress and care provided to ensure compliance with regulations.
- Adapted care techniques based on evolving client needs, enhancing overall service delivery.
Administrative Assistant
Belmont Community Health
St. Clairsville OH
03.2003 - 08.2011
- Managed scheduling and coordination of appointments for healthcare providers and patients.
- Developed and maintained efficient filing systems to ensure quick retrieval of patient records.
- Collaborated with medical staff to streamline communication and enhance office operations.
- Assisted in the preparation of reports, ensuring accuracy and compliance with healthcare regulations.
- Led initiatives to optimize office workflows, resulting in increased productivity among team members.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Skills
I’ve had the same elderly client for the last 12 years My time with her ranges from 5 days a week to on occasion 7 days a week I am her own personal “activities” helper We laugh, we plan events, we strive for more and more physical independence This is something I’ve dedicated myself to and would like to venture further and have a fulfilling career doing the same but on a higher level with multiple clients with more varied needs and expectations
Timeline
Dry Cleaning Professional
St. Clair Cleaners
08.2016 - Current
Home Health Aide
Panhandle Support/ Fosterbridge & Select Home Support
10.2011 - 07.2016
Administrative Assistant
Belmont Community Health
03.2003 - 08.2011