Michelle Eastwood
Twin Falls,ID
Summary
Dedicated Customer Service Professional experienced in fast-paced hospitality environments. Delivered improved operations and enhanced customer satisfaction through effective teamwork, problem-solving, and attention to detail. Committed to maintaining high standards of cleanliness and organization while supporting dynamic team environments.
Overview
1
1
Language
3
3
years of professional experience
Work History
KFC Team Member
Chashier
01.2024 - 09.2024
- Provided exceptional customer service in a fast-paced environment.
- Operated a cash register accurately and efficiently during peak hours.
- Maintained cleanliness and organization of the dining area and kitchen.
- Prepared food items following company standards for quality and safety.
- Assisted team members in maintaining inventory levels and restocking supplies.
- Adapted to varying roles, including front-line service and kitchen support.
- Collaborated with team to meet daily service goals and improve efficiency.
- Resolved customer inquiries promptly to enhance overall satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Polaris Rehabilitaion and Care Center
NA/CNA
10.2022 - 04.2023
- Demonstrated self-motivation by completing tasks without supervision.
- Adapted quickly to fast-paced work settings by prioritizing tasks.
- Collaborated with team members while also completing individual tasks.
- Learned new processes quickly to adjust to changing work environments.
- Communicated effectively with team members through verbal and written means.
- Provided support and guidance to team members to enhance collaboration.
- Showed respect and friendliness while assisting colleagues in various tasks.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Engaged in continuous learning to enhance skills and knowledge.
- Adapted to flexible scheduling by working nights, weekends, and holidays.
Albertsons
Chashier
10.2021 - 10.2022
- Proved successful working within tight deadlines and a fast-paced environment.
- Proved successful work within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations, and provided exceptional service.
- Identified issues, analyzed information, and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Organized professional resources to enhance team efficiency. with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating a collaborative environment.
Education
High School Diploma -
East High School
Cheyenne, WY06-2002
Skills
- Customer service
- Cleaning and organization
- Collaboration
- Attention to detail
- Team collaboration
- Food safety
- Teamwork
- Sanitation and organization
- Team player
- Listening skills
- Positive attitude
Languages
English
Professional Working
Timeline
KFC Team Member
Chashier
01.2024 - 09.2024
Polaris Rehabilitaion and Care Center
NA/CNA
10.2022 - 04.2023
Albertsons
Chashier
10.2021 - 10.2022
High School Diploma -
East High School