Teresita Baca
KFC
Flagstaff,AZ
5
years of professional experience
Dedicated team member with strong customer service skills, ensuring satisfaction and repeat business. Reliable and effective in maintaining cleanliness and food safety in fast-paced environments.
Adaptable individual with a strong background in customer service and retail operations. Known for effective communication and teamwork, while consistently ensuring cleanliness and food safety. Ready to contribute to a dynamic team environment.
Work History
KFC Team Member
1 Month- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and quality standards for food preparation.
- Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
- Assisted in inventory management, monitoring stock levels to support operational efficiency.
- Followed food safety protocols meticulously, minimizing risks of contamination and ensuring compliance.
- Supported training of new team members, sharing best practices for service excellence and teamwork.
- Adapted quickly to changing demands during peak hours, maintaining high productivity levels at all times.
- Contributed to daily cash handling processes, accurately managing transactions and balancing registers at shift end.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished serving stations with fresh food and cleaned up spills.
- Completed milkshakes and ice cream desserts for customers.
Retail Stock Associate
6 Months- Organized stock merchandise to ensure efficient inventory management and accessibility.
- Assisted in unloading delivery trucks and properly storing products on shelves.
- Conducted inventory counts to maintain accurate stock levels and identify discrepancies.
- Collaborated with team members to optimize product placement for increased sales visibility.
- Monitored expiration dates and rotated stock to minimize waste and ensure product freshness.
- Continuously assessed stock levels on display shelves, replenishing items as needed to prevent out-of-stock situations negatively impacting sales results.
- Collaborated with team members to improve overall store efficiency and achieve sales targets.
- Maximized storage space utilization through careful organization of backroom areas according to company guidelines.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Stocked shelves to match planogram images and instructions.
- Compiled reports of cost factors such as labor, production and equipment.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Transported merchandise pallets to move in warehouse.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Cashier
7 Months- Collaborated with team members to ensure efficient service delivery.
- Participated in training sessions to improve product knowledge and service skills.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Learned duties for various positions and provided backup at key times.
House Keeping
2 Months- Received recognition for excellent performance in delivering top-notch housekeeping services to guests.
- Collaborated with housekeeping to ensure timely room turnover and optimal guest experience.
- Coordinated with housekeeping staff to ensure cleanliness and readiness of rooms upon guest arrival.
- Streamlined housekeeping processes for increased efficiency, reducing staff workload and optimizing resources.
- Improved room cleanliness by learning and implementing proper housekeeping techniques.
Skills
Positive attitude
Teamwork and collaboration
Customer service
Cleaning and organization
Multitasking and organization
Customer satisfaction
Organizational skills
Team collaboration
Effective communication
Guest service
Food safety
Reliability
Dependable and cooperative
Food preparation
Stocking and replenishing
Cash register operation
Food presentation
Timeline
KFC Team Member
KFC
02.2025 - 03.2025Read More
Retail Stock Associate
Smiths
02.2024 - 08.2024Read More
Cashier
Freddys Frozen Custard And Steakburger
05.2022 - 12.2022Read More
House Keeping
Lake Powell Marriott
05.2020 - 07.2020Read More