Michelle Emery
Steubenville,OH
Summary
Forward thinking, confident, motivated and goal oriented individual committed to building and maintaining relationships to help sales industry through team building, collaboration, communication and critical thinking. Eager to exceed goals and learn from colleagues.
Overview
23
23
years of professional experience
Work History
Educator
Wake County Public Schools
07.2001 - 06.2021
- Worked as team leader for 11 years, collaborating with 7 other teachers, parents, and staff members; thus developing high quality lesson plans enhancing skills for each individual.
- Set SMART goals for students, teachers and self; attaining high growth every year according to End of Grade testing and EVAAS data.
- Consistently maintained a safe and orderly classroom environment.
- Provided students and parents with tools and resources needed for a successful experience.
- Delegated job duties to team members.
- Built and maintained relationships by communicating with parents and community outreach to provide best learning environment for everyone.
- Trained and supervised new teachers to apply best teaching practices and comply with protocols.
- Knowledgeable with numerous interactive technologies and many other technology systems including: Microsoft and Google
Inside Sales Team Lead
Jared's Jewelry
02.2001 - 01.2003
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Worked with sales team to collaboratively reach target goals, consistently meeting or exceeding personal quotas.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Secured return clients
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
Outside Sales Insurance Agent
Combined Insurance
05.1998 - 08.2001
- Engaged with sales team and customers to effectively build rapport and lasting relationships.
- Provided positive first impressions while maintaining existing accounts, and attaining new accounts through leads and cold calls.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Met with prospective clients to discuss insurance needs and provide solutions.
- Developed strong referral network in community to raise awareness and increase sales opportunities.
- Attended industry conferences to stay informed of latest products and trends.
- Developed sales strategies to increase sales of insurance policies.
- Researched and identified potential new markets to attain clients.
- Monitored customer feedback and identified areas of improvement.
- Collected premiums on or before effective date of coverage.
- Educated clients on insurance policies and procedures.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Bachelor of Science - Special Education And Regular Education
Franciscan University of Steubenville
Steubenville, OH12.1997
Skills
Communication
Goal setting
Positive attitude
Enthusiastic
Flexible and adaptive
Innovated
Eager to learn
Team player
Timeline
Educator
Wake County Public Schools
07.2001 - 06.2021
Inside Sales Team Lead
Jared's Jewelry
02.2001 - 01.2003
Outside Sales Insurance Agent
Combined Insurance
05.1998 - 08.2001
Bachelor of Science - Special Education And Regular Education
Franciscan University of Steubenville
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