Michelle Esparza
San Jose,CA
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Supervisor
Elevate 360
10.2021 - Current
- Currently contracted for Meta (Facebook), Charge Point, and Apple.
- Managed multiple accounts while succeeding to meet deadliness and effectiveness for our customers.
- Organized meetings and coordinated availability of conference rooms for participants.
- Developed and maintained relationships with external vendors and contractors.
- Improved office operations by recording and tracking data communications.
- Applied strong leadership talents, problem-solving skills and developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed employees scheduling. Creating successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Managed, developed and trained staff, established and monitored goals, as well conducted performance reviews.
- Onboarding and training of new hires to fulfill business requirements.
Event Staff Member
The Mouintain Winery
05.2021 - Current
- Helped organize and manage successful events with attendance of over 2,500 people.
- Oversaw event operations to keep running smoothly.
- Planned and maintained event timelines to track milestones and successfully reach event goals.
- Performed post-event tasks such as doing check out with other employees, including sales report of the night.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Collaborated with vendors to secure necessary event services and supplies.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
Education
Bachelor of Science - Business Management
De Anza College
Cupertino, CA03.2024
Skills
- Company Relations
- Department Organization
- Complex Problem-Solving
- Business Planning
- Project Management
- Employee Coaching and Mentoring
- Supervising Employees
- Scheduling and Coordinating
- Administration and Reporting
- Leadership
Timeline
Supervisor
Elevate 360
10.2021 - Current
Event Staff Member
The Mouintain Winery
05.2021 - Current
Bachelor of Science - Business Management
De Anza College
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