Michelle E.Taylor
Mount Laurel,NJ
Summary
I enjoy working with this community and would be honored if given the opportunity. My schedule with current employer is full time weekends Saturday 8a.m-Sunday 11:59p.m.
My availability is Monday-Friday.(flexible)
With Regard,
Michelle E. Taylor
Overview
26
26
years of professional experience
Work History
Residential Counselor
Catholic Charities Trenton Diocese
09.2012 - Current
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Resolved conflicts by performing in-time crisis intervention and behavior metrics.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Supported residents in coping with emotions and fears through one-on-one sessions.
Community Support Personal
Arc of Burlington Count
01.2016 - 01.2018
- Administered medication as directed by physician If required,
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Led patient or group recreational activities for enhanced patient outcomes.
Customer Service Sales.
The Wagam Primus Group
01.1999 - 11.2014
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Direct Support Personal (DSP)
ARC of Burlington County
09.2010 - 09.2012
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Overnight shift was also responsible for completing laundry for all consumers every night.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Helped consumers dress in the morning prepare breakfast so everyone was prepared to be transported by morning shift to their Day Programs.
Education
GED -
N.J State G.E.D
Jersey City,N.J07.1982
Skills
I have taken all reuired testing with current employer with Reliess Learning that is required for Residential Counselor position
My CPR/First Aid/ AED certifications expires 08/11/24 I am scheduled for recertification class on 08/23/24 at 9:30am
Timeline
Community Support Personal
Arc of Burlington Count
01.2016 - 01.2018
Residential Counselor
Catholic Charities Trenton Diocese
09.2012 - Current
Direct Support Personal (DSP)
ARC of Burlington County
09.2010 - 09.2012
Customer Service Sales.
The Wagam Primus Group
01.1999 - 11.2014
GED -
N.J State G.E.D