Michelle Ferguson

• Coordinated volunteer activities, enhancing church involvement and support.
• Developed educational programs, promoting faith-based learning for all ages.
• Facilitated group discussions, encouraging open dialogue and personal sharing.
• Trained new leaders, building a strong foundation for future ministry efforts.
• Recruited volunteers for various ministry programs within the church community.
• Worked with children of all ages and orchestrated 50 to 100 children weekly and planned lessons.

My ministry experience has greatly influenced my ability to lead and delegate.

• Documented maintenance activities and reported issues to management.
• Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
• Collaborated with staff to schedule maintenance tasks effectively.
• Offered excellence in customer service.
• Created strategic business plans and strategies.
• Cleaned, Organized, Maintained equipment, and Communicated well with Co-workers.
• Price quoted jobs and scheduled the bids.

• Processed customer transactions efficiently and accurately at HEB Grocery Store.
• Assisted customers with product inquiries and provided excellent service.
• Maintained cleanliness and organization of checkout areas throughout shifts.
• Handled cash, credit, and debit transactions securely and responsibly.
• Collaborated with team members to manage peak hour customer flow.
• Resolved customer complaints promptly to ensure satisfaction and loyalty.
• Performed other duties as assigned by management.
• Excelled in my job duties and was considered for competitive promotions.