Francis M. Wangui
Stone Mountain
Summary
To secure a highly rewarding position in a challenging and thriving work environment, leveraging my skills and knowledge to drive organizational growth. My goal is to enhance operational efficiencies, contribute to business success, and demonstrate unwavering dedication and commitment. With 3 years of experience as a detail-oriented and organized shipping clerk, I excel in coordinating and managing shipping and receiving operations, maintaining impeccable records, ensuring punctual deliveries, and optimizing warehouse processes. I am enthusiastic about joining a dynamic team where I can make a meaningful impact.
Professional warehouse management expert with extensive experience in overseeing daily operations, inventory control, and logistics. Strong focus on fostering team collaboration and ensuring efficient workflows to achieve optimal results. Skilled in problem-solving, staff training, and adapting to changing needs, ensuring reliable performance and operational excellence. Known for effective communication, leadership, and results-driven approach.
Overview
13
13
years of professional experience
Work History
Warehouse Supervisor
Amrize
Norcross, GA
05.2025 - 06.2026
- Managed inventory levels and executed timely restocking strategies to maintain optimal stock availability and prevent shortages
- Scheduled and coordinated production based on customer orders and inventory demand, ensuring efficient operations and on-time fulfillment
- Led coordination of production, inventory planning, and inventory health meetings to align cross-functional teams and improve workflow efficiency
- Maintained and updated the SDAP board with the latest customer-focused information, ensuring consistency with SDAP meeting updates
- Oversaw inventory across multiple warehouse locations, ensuring continuous product availability and operational readiness
- Coordinated procurement and tracking of raw materials and packaging materials to support uninterrupted production
- Supervised daily warehouse operations ensuring compliance with safety regulations and company policies.
- Trained and mentored team members on best practices for inventory management and equipment use.
- Conducted regular inspections of warehouse facilities to maintain cleanliness and organization standards.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Resolved conflicts between team members and addressed complaints or grievances.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Supervised daily warehouse operations, ensuring adherence to safety protocols and operational standards.
- Completed daily operations on time and maintained high standards of accuracy.
Warehouse Supervisor
Floor & Decor
Brookhaven, GA
01.2024 - Current
- Responsible for the daily scheduling of warehouse personnel to ensure proper manning in order to ship and receive products at the store in a productive and cost-efficient manner.
- Direct the day-to-day activities of the warehouse. Such activities include shipping, receiving, maintenance, inventory control, etc. Responsible for the warehouse as it pertains to Storage Buy transactions, receiving errors, and staging of products.
- Responsible for maintenance of warehouse equipment, providing both preventive maintenance programs and communicating all necessary repairs to CEM and/or Operations Manager.
- Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution functions.
- Responsible for warehouse safety programs in order to provide a safe and clean workplace for employees and within the regulations of all OSHA local and state regulations.
- Ensure all associates are well trained and follow and adhere to all standard operating procedures.
- Responsible for the progressive disciplinary process around counseling, oral and written warnings.
- Ensures a productive labor climate in the warehouse operation.
- Handle general employee inquiries and solve problems.
- Coordinate with other departments to facilitate efficient warehouse operations.
- Complete necessary Activity Reports for management.
- Monitor the flow of paperwork from Receiving to Inventory Control Specialist for timely data entry.
- Resolve discrepancies with shipping, invoices, packing slips, and receiver reports.
- Responsible for the execution of the Storage Buy Audit COP.
- Ensure products are staged for counting and inspection.
- Ensure products are stored properly to conserve space and comply with safety procedures.
- Oversee the rotation of inventories within the warehouse.
- Perform other related duties as directed by management.
- Supervised shipping and handling operations.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Operated warehouse material handling equipment correctly to move loads.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Managed merchandise inventory transactions.
- Reduced order processing times by streamlining the picking, packing, and shipping processes.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Motor Transport Operator (88M)
US Army
Athens, GA
11.2021 - Current
- Expertly operated and maintained military vehicles, including trucks, heavy equipment, and tactical vehicles.
- Demonstrated exceptional driving skills in diverse terrains and adverse conditions.
- Ensured proper loading, securing, and transportation of equipment and supplies.
- Conducted routine maintenance and repairs, contributing to vehicle reliability.
- Led teams in convoy operations and vehicle movements, prioritizing safety, and efficiency.
- Managed transportation schedules, maintenance logs, and vehicle documentation.
- Coordinated with logistics and supply teams to support mission requirements.
- Trained junior soldiers in vehicle operations, safety protocols, and maintenance procedures.
- Operated tactical wheeled vehicles for transportation of personnel and equipment.
- Coordinated vehicle maintenance and inspections to ensure operational readiness.
- Managed cargo loading and unloading procedures to optimize efficiency.
- Trained junior operators on safe driving practices and vehicle handling techniques.
- Developed transportation schedules to meet mission requirements effectively.
- Led convoy operations, ensuring compliance with military regulations and standards.
- Responded quickly and calmly in emergency situations.
- Maintained compliance with all relevant regulations during transport operations, minimizing risk to personnel and equipment.
Shipping Clerk
Westrock
Norcross, GA
10.2020 - 01.2024
- Processed incoming and outgoing shipments, ensuring accuracy and adherence to shipping guidelines.
- Prepared shipping documents, labels, and invoices using Kiwi shipping software.
- Maintained meticulous records of shipments, invoices, and documentation.
- Coordinate with other departments to facilitate efficient warehouse operations.
- Ensures a productive labor climate in the warehouse operation.
- Verified product quality, quantity, and proper packaging before shipping to customers.
- Collaborated with warehouse team to schedule and prioritize shipments for timely delivery.
- Resolve discrepancies with shipping, invoices, packing slips, and receiver reports.
- Communicated with carriers and freight forwarders to arrange transportation and track shipments.
- Resolved shipping discrepancies and addressed customer inquiries regarding order status maintaining high satisfaction levels.
- Maintained organized shipping and receiving areas, optimizing space utilization.
- Assisted in inventory management by conducting periodic stock checks and reconciliations.
- Ensure all associates are trained and follow all standard operating procedures.
- Perform other related duties as directed by management.
- Coordinated with carriers for scheduling pickups and managing logistics operations.
- Processed shipping documentation to ensure timely and accurate deliveries.
- Trained new clerks on shipping procedures and operational protocols.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Managed customer inquiries related to shipment status, providing exceptional service support.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
Fish Store Associate
Farmers Market
Buford, GA
12.2019 - 09.2020
- Welcomed and assisted customers in selecting fish and seafood products, addressing their needs and preferences.
- Maintained an organized and visually appealing store environment by arranging displays and shelves.
- Utilized strong product knowledge to provide information on various fish species, origins, and culinary uses.
- Managed inventory levels, restocked shelves, and notified management of low-stock items.
- Assisted in receiving and inspecting shipments, verifying product quality and quantities.
- Collaborated with team members to ensure efficient store operations and exceptional customer service.
- Resolved customer inquiries, concerns, and complaints with professionalism and courtesy.
- Participated in store cleaning and maintenance tasks, upholding cleanliness, and hygiene standards.
Truck Driver
Rift Transportation Services
Aubrey, TX
02.2020 - 04.2020
- Safely operated commercial vehicles, adhering to traffic laws and company policies.
- Transported goods and materials to designated locations, ensuring on-time deliveries.
- Conducted pre-trip and post-trip inspections, reporting any issues promptly.
- Maintained accurate logs, records, and trip reports in compliance with regulations.
- Collaborated with dispatch and logistics teams to plan efficient routes.
- Assisted with loading and unloading cargo, ensuring proper securing techniques.
- Handled customer interactions with professionalism, representing the company positively.
- Addressed and resolved any delivery or vehicle-related issues effectively.
Sales Representative
Mombasa Polythene Bags
Mombasa, Kenya
01.2018 - 09.2019
- Collaborated with clients to process new orders and ensure customer satisfaction.
- Conducted courtesy visits to clients, strengthening relationships and gathering feedback.
- Prepared accurate invoices and cash sales, ensuring transparent transactions.
- Proactively sourced and acquired new clients, expanding the company's customer base.
- Provided personalized product consultations to customers, aligning offerings with their needs.
- Managed payment follow-ups, contributing to timely and consistent revenue collection.
- Coordinated with dispatch team to guarantee accurate product deliveries to clients.
- Liaised with production team to prioritize orders and prevent delays in delivery.
- Generated comprehensive sales reports, offering insights to support management decisions.
- Led sales team meetings to strategize and plan daily and weekly activities.
ICT | Office Assistant
Integrated Motor Assessors and Valuers
Mombasa, Kenya
01.2013 - 12.2016
- Conducted thorough data gathering and research activities, preparing insightful reports.
- Performed re-inspection of repaired vehicles to ensure quality and compliance.
- Established strong communication with insurance companies, facilitating seamless processes.
- Successfully managed payment follow-ups, ensuring timely and accurate transactions.
- Oversaw maintenance of office equipment, ensuring smooth operations.
- Monitored and restocked office supplies to maintain efficient daily operations.
- Conducted vehicle valuation, contributing to accurate pricing and informed decisions.
- Provided expert guidance to customers during vehicle purchases, highlighting features, benefits, and maintenance requirements.
- Advised customers through test drives, explaining vehicle capabilities and efficiency.
Education
Diploma -
Nanyuki Institute of Communication & Advanced Technology
NanyukiBachelors -
American Military University
01-2023
Certificate - undefined
Kenya Red Cross Society
01-2015
Certificate - undefined
Llyods Fire Equipment and Security Management
01-2015
Certificate - undefined
Independent Electoral and Boundaries Commission
01-2012
Skills
- Team Player: Collaborative and skilled in working effectively within diverse teams, fostering a cooperative environment to achieve shared goals
- Working Under Minimal Supervision: Able to take initiative and work independently, demonstrating a strong sense of responsibility and self-motivation
- Self-Starter and Result Oriented: Proactive and driven to achieve targets, with a focus on producing measurable results through efficient planning and execution
- Meeting Deadlines Under Pressure: Thrives in fast-paced environments, capable of managing time effectively to consistently meet deadlines and deliver quality work, even in high-pressure situations
- Maintaining Effective Working Relations: Skilled at building and maintaining positive relationships with various stakeholders, balancing differing interests and perspectives to achieve productive outcomes
- Warehouse operations
- Inventory management
- Problem-solving
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 5 staff members.
Languages
English
Native or Bilingual
Timeline
Warehouse Supervisor
Amrize
05.2025 - 06.2026
Warehouse Supervisor
Floor & Decor
01.2024 - Current
Motor Transport Operator (88M)
US Army
11.2021 - Current
Shipping Clerk
Westrock
10.2020 - 01.2024
Truck Driver
Rift Transportation Services
02.2020 - 04.2020
Fish Store Associate
Farmers Market
12.2019 - 09.2020
Sales Representative
Mombasa Polythene Bags
01.2018 - 09.2019
ICT | Office Assistant
Integrated Motor Assessors and Valuers
01.2013 - 12.2016
Certificate - undefined
Kenya Red Cross Society
Certificate - undefined
Llyods Fire Equipment and Security Management
Certificate - undefined
Independent Electoral and Boundaries Commission
Diploma -
Nanyuki Institute of Communication & Advanced Technology
Bachelors -
American Military University