Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Accomplishments
Timeline
Generic
Michelle Fleckner

Michelle Fleckner

Strategic Sales Executive
Weaverville,North Carolina

Summary

Highly accomplished and results-driven Strategic Sales Executive with a proven track record of driving revenue growth and cultivating lasting client relationships. Leveraging an exceptional blend of strategic vision, market insights, and persuasive communication skills, and have consistently exceeded sales targets and propelled market expansion for leading organizations. Dynamic background in devising innovative sales strategies, mentoring high-performing teams, and collaborating cross-functionally, poised to deliver impactful solutions.

Seeking Strategic Sales Executive position with a forward-thinking organization where can utilize customer centric strategic value solutioning skills.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Strategic Sales Executive

One Identity
Weaverville, NC
02.2023 - Current

Responsible for upselling, cross selling and net new customer acquisition with One Identity's IGA, IAM, CIAM, PAM and Enterprise Log Management solutions to Fortune 50 companies.

Utilize strategic solution approach to illustrate an enterprise security roadmap for on-premise, cloud and hybrid environments.

Increased pipeline activity through partner eco-system of resellers and implementation partners.

Utilized assessments and discoveries to encourage customers to upgrade to new solutions, add additional solutions to optimize their investment and migrate to cloud solutions

Created pipeline of 2.5 million for next 18 months
Achieved sales goals and service targets by cultivating and securing new customer relationships

Built relationships with customers and community to establish long-term business growth.

Achieved sales goals and service targets by cultivating and securing new customer relationships.

Utilized social selling skills to meet new prospective customers.

Enterprise Sales Specialist & Overlay

One Identity
06.2022 - Current
  • Sales Quota Attainment
  • Industries: Retail, Non-Profit, Hospitality, Manufacturing, Distribution, Fed/Gov, Automotive, Education
  • Led IAM/CIAM discoveries and provide business case and benefits report of moving to One Identity/OneLogin Solution
  • Developed IAM enterprise selling model that resulted in solution roadmaps, increased pipeline by 50% and strengthened our value proposition
  • Developed IAM/CIAM customer intake form and evaluation process for existing and prospective customers
  • Led and managed the first One Identity multiple solution concurrent PoC's
  • Quarterbacked all OneLogin IAM/CIAM opportunities for One Identity enterprise and strategic accounts
  • This includes; business intake, discoveries, demo's, opportunity qualifications, pricing for product and PSO, partner management, presentation and proposal development and solution value proposition
  • Built rapport with customers and assessed needs to make product recommendations and upsell
  • Created and implemented solution sales strategies and processes to improve value proposition and competitive position
  • Developed solution matrix that mapped to each customers specific requirements and business drivers
  • Led the strategic direction with solution architect and AE's for product demo's to insure demo's were authenticated to meet customers needs.

Senior Client Partner & Sales Specialist

Infor
04.2019 - 06.2022
  • Provides, SaaS, & ST ERP & Edge solutions
  • Partner with Infor customers and Infor AE's to ensure maximum value from customer investments in Infor's enterprise applications
  • Industries: Financial, Retail, Professional Services
  • Work with existing and prospective Infor customers to identify Infor Cloud Transformation Consulting Services engagement opportunities throughout Mid Atlantic and Southeast US
  • Focus primarily on retail and fashion industries along with financial, retail, services and professional services
  • Lead teams to sell implementations, upgrades, managed services for SaaS, on-prem enterprise solutions: Financials, Workforce Management, HCM, Supply Management, Payroll, Warehouse Management, and PLM
  • Conducted detailed Agility Discovery sessions to develop a solid business case and implementation road map that illustrates the value of solutions and assurance of project estimates
  • Provide recommendations for optimal products to meet customer needs
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
  • Closed average size opportunity of $700,000 in implementation service engagements
  • Solutions: CS Financials, CS HCM, d/EPM, Birst, IMS,XM, M3, EAM, WMS and WFM
  • Annual Quota: 7.5 million 2019 50% quota fulfillment 2020 95% quota fulfillment 2021 85% quota fulfillment 2022 65% quote fulfillment at half year point.

Sales Director

Platinum Group
03.2017 - 03.2019
  • Platinum Group, iSolved Cloud SaaS MT HCM solution provider.

Sales & Business Development Manager

LCR
08.2014 - 05.2016
  • LCR-Dixon - SAP transaction sales & use tax automation solutions
  • Quota : 100 % of quota in 2015 ;110% of quota in 2016
  • Industry Focus: Manufacturing, Financials, Retail, Distribution
  • Developed simplified direct revenue model, enhanced existing indirect revenue model through channel partners, developed solution-based selling approach
  • Developed multiple solution selling model that resulted, increased deal size by 60

Eastern Sales Director

CODIFYD
08.2013 - 07.2014
  • Codifyd provides Data Management -Digital Commerce services for B2B/B2C clients
  • Industries: Manufacturing, Distribution, Retail 110% Quota attained: $1.8 million in revenue
  • Responsible for growing Eastern region with net new Data Management -Digital Commerce opportunities
  • MDM solutions: Stibo, Oracle MDM, Informatica, Hyler
  • Identified customer online commerce revenue gaps and developed competitive online product positioning to support online product revenue goals
  • Developed strategic selling model for new and existing customer sales pursuits
  • Used consultative sales approach and that resulted in over $3 million of net new pipeline opportunity and $1.8 million in closed revenue
  • Created an indirect revenue model from partners that resulted in 15% new revenue
  • Consistently provided exceptional service and attention to customers and stakeholders.

Senior Sales Executive

KPIT
10.2010 - 08.2013
  • SYSTIME/KPIT provides global SAP, Oracle/JDE implementation support, global outsourcing support
  • Industries: Manufacturing, Distribution, Retail
  • Attained 100% Quota 2011 - 2013 with annual quota of 2,000,000 in revenue
  • Provided enterprise ERP services to fortune 1000 companies
  • Worked closely with team members to develop project estimations, solution & implementation road maps and meet revenue deadlines
  • Improved regional revenue by leveraging multiple partner channels and sales strategies
  • Solutions: Oracle, JDE, All Oracle MDM Solutions, OBIA, OBIEE, Fusion Middleware

Certified Professional Business Coach

Coaching & Consulting
10.2004 - 10.2010
  • Authored and instructed custom coaching and consulting programs to C- Suite Level clients, professional sports team, business owners and managers with insightful coaching, consulting and educational programs
  • Notable clients; Sara Lee, Carnival Cruise Lines, Royal Caribbean, Miami Dolphins, Miami Heat and Moosylvania
  • Solutions: Leadership & Executive Development, Simplified Revenue Generation Strategic Planning; Sales Process Gap Analysis; Sales Operations Development & Management; Client Retention Strategies; Client Satisfaction Management; Customer Advisory Management; Organization Process & Workflow Development

Sales Executive

Securant
01.2001 - 12.2002
  • Provided web application security software for the following industries: distribution, finance, life sciences, chemical and oil and gas
  • Achieved 100% of quota

Sales Executive

Southeast, Cybersource
01.2000 - 12.2000
  • Provided payment and fraud detection SaaS software the following industries: retail, distribution, manufacturing, and media
  • Achieved 150% of quota

Senior SAP Sales Manager

Global Core Strategies
01.1998 - 01.2000
  • Managed team of 8 sales executive to support GCS SAP projects and to provide supplemental staffing support to SAP America projects throughout USA
  • Achieved 150% of targeted quota

ERP Services Sales Executive

BCSI
03.1992 - 12.1997
  • Provided Oracle and SAP consulting services to Fortune 500 & 1000 customers
  • Regularly achieved quota's throughout working history.

Education

Certified Professional Coach (MCC): Authored/instructed EI (Emotional Intelligence) -

Communications Georgia

Skills

  • A decade of leading customers through cloud transformation initiatives with leading solutions and service providers
  • Natural ability to balance strategic, critical thinking, tactical skills with excellent communication and interpersonal skills
  • Strong background in team sales process team management, customer engagement with consulting and technology organizations
  • Ensures thorough understanding of competitive positioning within multiple paths in different verticals, products and services
  • Utilize Storybrand ,Certified Professional Coach & Emotional Intelligence skills into consultative selling approach
  • Track record of consistently improving sales and overall business growth, meeting annual sales goals and targets that align with the company's vision and objectives
  • Excellent sales opportunity process and management skills with managing customer expectations and deliverables, other sales colleagues, internal stakeholders throughout sales qualification and closing cycles
  • Leads and drives coordinated sales approach with the extended sales team (Sales Engineers, Solutions Architect, Sales Operations, etc) and external partners
  • Identify customer business drivers, challenges and technical requirements while utilizing Storybrand selling approach to match multiple proposed products, solutions, and services
  • Translate sales and IT requirements, business drivers and benefits into executive level business summary report
  • Drive the growth and recurring revenue with customers and set territories while maintaining 10x of quota in pipeline activity to ensure annual sales targets are met
  • Collaborate with Product and Solution Specialists to develop value-based demo's and proposals
  • Conduct thorough needs assessments and discoveries with clients to generate solutions-based presentations and proposals on a customer's business requirements
  • Create solution road maps for customers that address their existing needs and upsell additional solutions services that align with a customer's business objectives
  • Coordinate solution and service responses to requests for product and services information from prospects and clients
  • Solid industry knowledge of manufacturing, retail, distribution, financial, hospitality, professional services, food and beverage, life sciences and non-profit
  • Ability to work both independently and within a team environment, with focus and high attention to detail
  • Maintain in-depth understanding of all company products and services, and the skills and industry knowledge required to sell them
  • ERP:
  • SAP, JDE, Oracle, Infor All edge solutions
  • Analytics: OBIA, OBIEE, Birst, Business Objects
  • HCM: Oracle, iSolved, Infor
  • MDM: Oracle, Informattica, Hyler, Stibo

Certification

Certified Professional Coach

Hobbies

Hiking, biking, wildlife rescue, horse back riding, canoeing and being with family and loved ones.

Accomplishments

Selected Accomplishments: VP of Sales Operations (Platinum Group): Created the first inbound channel partner model that resulted in 30% of Platinum Group's revenues Sales Manager & Business Development Executive (LCR Dixon): Built the sales, marketing, revenue models, channel partner infrastructure and materials Eastern Sales Director (CODIFYD): Grew the Eastern region by 50% and developed indirect partner, , Leadership & Team Education Programs, Organization Development National BI & MDM Solution Director (KPIT Global Technologies): Successfully positioned KPIT with one of the "Top 5" business and co-selling partners Regional Sales Manager (KPIT Global Technologies): Developed over $20 million of net new pipeline opportunities. Affiliations Member, MANNA Food Bank, Member, Wild For LIfe Raptor Rescue, Member, Defenders of Wildlife, SaaS, ERP & Software Solution Experience 

Timeline

Strategic Sales Executive

One Identity
02.2023 - Current

Enterprise Sales Specialist & Overlay

One Identity
06.2022 - Current

Senior Client Partner & Sales Specialist

Infor
04.2019 - 06.2022

Sales Director

Platinum Group
03.2017 - 03.2019

Sales & Business Development Manager

LCR
08.2014 - 05.2016

Eastern Sales Director

CODIFYD
08.2013 - 07.2014

Senior Sales Executive

KPIT
10.2010 - 08.2013

Certified Professional Business Coach

Coaching & Consulting
10.2004 - 10.2010

Sales Executive

Securant
01.2001 - 12.2002

Sales Executive

Southeast, Cybersource
01.2000 - 12.2000

Senior SAP Sales Manager

Global Core Strategies
01.1998 - 01.2000

ERP Services Sales Executive

BCSI
03.1992 - 12.1997

Certified Professional Coach (MCC): Authored/instructed EI (Emotional Intelligence) -

Communications Georgia
Michelle FlecknerStrategic Sales Executive