Open To Work
Michelle Fleming
Santa Ysabel,CA
Work Preference
Summary
Dynamic hospitality professional with extensive experience at Marriott, excelling in high-pressure environments. Proven expertise in banquet serving and beverage service, ensuring exceptional customer satisfaction. Recognized for effective communication and adaptability, consistently enhancing guest experiences while maintaining food safety standards. Committed to delivering memorable events with attention to detail and reliability.
Overview
20
20
years of professional experience
3
3
Languages
Work History
Catering Assistant
Something Delicious
Ramona, USA
04.2022 - Current
- I work for a woman who owns her own catering company.
- I help her prep, set up and serve beverages and food at various events and then help her break down everything.
Server
Soups and Such Cafe
Julian, USA
05.2024 - 01.2025
- I worked as a server in a restaurant that was quite busy.
- I opened by myself and worked through lunch until the second waitress came on.
- This was in a tourist town so during the busy season we would often have long wait lists where it required me to serve and host at the same time, which I actually enjoyed because I was in charge of curating the pace and quality of each customer’s experience.
Tasting Room Server
Hatfield Creek Vineyard and Winery
Ramona, USA
10.2018 - 11.2024
- I worked at a vineyard in many capacities.
- I poured wine in the tasting room, I work in the cellar and I also work in the actual vineyard.
- They decided to stop making wine, but I am welcome to work in the vineyards during the harvest season.
Server
San Diego Country Estates Association
Ramona, USA
07.2021 - 03.2023
- I worked as a server in the restaurant as well as a banquet server.
Server/Bartender
D’Carlos Restaurant
Ramona, USA
12.2018 - 01.2020
- I was a server and bartender in a busy, high volume restaurant.
Hostess
Jay's Gourmet
Carlsbad, USA
04.2016 - 10.2017
- I was a hostess at a busy local restaurant on the beach in Carlsbad, California.
Server
Marriott
Miami Beach, USA
08.2006 - 06.2010
- I worked as a server at a Carraba's tiki bar- at the pool and on the beach in Miami while studying for my bachelor degree in Journalism.
Education
Bachelor's degree - Journalism
Florida International University
Miami, FL01.2006
Skills
- Banquets Serving
- Food preparation
- Beverage service
- Customer satisfaction
- Food safety standards
- Event setup
- Effective communication
- Conflict resolution
- Time management
- Adaptability under pressure
- Attention to detail
- Guest monitoring
- Reliability and punctuality
- Safe food handling
- Weddings background
- Health code compliance
- Hand-eye coordination
- Food restocking
- Hospitality and accommodation
- Table setting proficiency
- Buffet setup mastery
- [State] food handler certified
- Problem-solving aptitude
- Bartending
- Hostessing
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
English
Professional
Spanish
Professional
Portuguese
Professional
Timeline
Server
Soups and Such Cafe
05.2024 - 01.2025
Catering Assistant
Something Delicious
04.2022 - Current
Server
San Diego Country Estates Association
07.2021 - 03.2023
Server/Bartender
D’Carlos Restaurant
12.2018 - 01.2020
Tasting Room Server
Hatfield Creek Vineyard and Winery
10.2018 - 11.2024
Hostess
Jay's Gourmet
04.2016 - 10.2017
Server
Marriott
08.2006 - 06.2010
Bachelor's degree - Journalism
Florida International University