MICHELLE FOOTMAN
East Northport,NY
Summary
Detail-oriented administrative and operations professional with a strong background in executive support and strategic coordination. Skilled in managing complex workflows and fostering stakeholder relationships. Known for effective task prioritization and delivering results in both public-sector and entrepreneurial environments. Prepared to apply organizational and operational expertise in Executive Support, Transaction Coordination, and Property Management.
Overview
9
9
years of professional experience
Work History
Executive Assistant to the Deputy Commissioner
The NYC Department of Probation
New York, New York
08.2025 - Current
- Coordinated multiple projects, managing deadlines, approvals, documentation, and stakeholder communications to ensure compliance and timely deliverables.
- Managed high-volume document workflows involving preparation, review, filing, and maintenance of confidential materials.
- Facilitated communication among executives, departments, external agencies, and community partners to expedite project execution and resolve administrative issues.
Community Coordinator
The NYC Department of Probation
New York, NY
09.2024 - 08.2025
- Provided executive-level administrative support, including scheduling, communications, and logistics for programs and interagency initiatives.
- Supported clients and community members through the NeON Clothing Closet by helping them access clothing for job interviews, children's needs, and emergency situations.
- Managed day-to-day operations of NeON programs, including attendance tracking, client feedback collection, and coordination with service providers.
- Cultivated and led monthly community programs, including Domestic Violence Awareness Month, holiday celebrations, Black History Month, and Mother's Day events.
Member Service Representative
Municipal Credit Union
Elmont, NY
01.2023 - 09.2024
- Maintained accurate records and ensured compliance with internal policies and external regulations during account servicing and loan processing.
- Delivered professional, client-facing service while managing sensitive financial information with discretion and confidentiality.
- Streamlined front-office operations by efficiently handling documentation, customer correspondence, and transaction tracking.
- Supported branch leadership with administrative tasks, including scheduling, data entry, and preparing reports for internal use.
Executive Assistant, VP of Student Affairs
LaGuardia Community College
Long Island City, NY
01.2019 - 03.2021
- Facilitated communication between students and the Vice President's office via telephone and email to monitor academic progress and follow-up actions.
- Organized and maintained comprehensive records and reports tracking student correspondence and departmental outcomes.
- Provided resourceful support by motivating and guiding students toward achieving their goals, enhancing overall office efficiency.
- Performed a variety of administrative duties including managing office equipment, handling clerical tasks, and serving as a liaison messenger within the department.
Artist Management Internship Coordinator
ROC Nation
New York, NY
09.2017 - 01.2019
- Lead all aspects of the internship recruitment process including screening, enrollment, orientation and other forms of support necessary to prepare students to participate in the Artist Management Internship program.
- Led Internship Program through supervision, performance reviews, training, and support, ensuring alignment with agency values and guidelines.
- Evaluated individual and program performance regularly, utilizing data to implement targeted improvements to the internship program.
- Enhanced cultural competence by fostering collaboration, flexibility, communication, and conflict management among interns and staff.
Intergovernmental Affairs & Human Resources Executive Assistant
Office of The New York City Public Advocate, Tish James
New York, NY
01.2017 - 09.2017
- Coordinated high-level communications and scheduling between agency leadership, government officials, and external stakeholders to ensure timely follow-up and collaboration.
- Drafted memos, briefings, and correspondence for senior leadership, aligning communications with intergovernmental priorities and departmental policies to ensure clarity and consistency.
- Coordinated calendars, arranged travel, and facilitated meeting logistics for executive staff, ensuring discretion and efficiency in fast-paced environments.
- Streamlined HR functions by preparing confidential personnel documents, managing onboarding processes, and organizing employee records to enhance compliance and support staff integration.
Education
Bachelor of Science - Applied Management And Entrepreneurship
CUNY School of Professional Studies
New York, NY01-2027
Associate of Arts - Communication Studies
LaGuardia Community College
Long Island City, New YorkAssociate of Arts - Liberal Arts & Sciences
Onondaga Community College
Syracuse, New YorkSkills
- Executive Support
- Project Coordination
- Stakeholder Management
- Client Relations
- Vendor Management
- Deadline & Compliance Tracking
- Administrative Operations
- Document Coordination
- Records Management
- Process Improvement
Timeline
Executive Assistant to the Deputy Commissioner
The NYC Department of Probation
08.2025 - Current
Community Coordinator
The NYC Department of Probation
09.2024 - 08.2025
Member Service Representative
Municipal Credit Union
01.2023 - 09.2024
Executive Assistant, VP of Student Affairs
LaGuardia Community College
01.2019 - 03.2021
Artist Management Internship Coordinator
ROC Nation
09.2017 - 01.2019
Intergovernmental Affairs & Human Resources Executive Assistant
Office of The New York City Public Advocate, Tish James
01.2017 - 09.2017
Bachelor of Science - Applied Management And Entrepreneurship
CUNY School of Professional Studies
Associate of Arts - Communication Studies
LaGuardia Community College
Associate of Arts - Liberal Arts & Sciences
Onondaga Community College