Summary
Work History
Education
Skills
Timeline
Generic

Michelle Forbes

Buffalo,NY

Summary

Proven assembly line worker and customer service expert, adept at maintaining high productivity levels and excellent customer satisfaction. At Mahle Behr, I enhanced teamwork and efficiency, significantly contributing to production goals. I excel in fast-paced environments, demonstrating strong hand-eye coordination and a commitment to safety protocols.

Work History

Assembly Line Worker

Mahle Behr
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

Housekeeping Supervisor

La Quinta
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.

Customer Service Representative

Dynesti Graphix
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Customer Service Representative

Bahamas Business Solutions

Education

Eight Mile Rock
Freeport, GB
06.1999

Skills

  • Product assembly
  • Assembly and production
  • Hand and power tools
  • Power and hand tools
  • Hand-eye coordination
  • Safety protocols
  • Manufacturing experience

Timeline

Assembly Line Worker

Mahle Behr

Housekeeping Supervisor

La Quinta

Customer Service Representative

Dynesti Graphix

Customer Service Representative

Bahamas Business Solutions

Eight Mile Rock
Michelle Forbes