Michelle Franca
Boca Raton,FL
Summary
Eager to deliver high-level of care and multidisciplinary knowledge, aligned with the solid experience over 18 years as Pharmacist - PBM (Brazil) as in different Emergency Cares Units (UPAs). USA Certified Certified HD Technician.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Private Client
10.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
HD Technician
Synergy Dialysis
08.2022 - Current
- Primed dialyzed with saline or heparinized solution to prepare the machine for use
- Took and recorded the patient's dialysis weight, temperature, blood pressure, pulse rate and respiration rate
- Connected hemodialysis machine to access the patient's forearm or catheter site to start blood circulating through the dialyzer
Quality Assurance Consultant
Biocompass Consultancy
01.2015 - Current
- Independent contractor, providing consultancy in Quality Assurance for the three most important consultancies enterprises in Brazil
- Doc preparation, analysis of results of internal and external audits
- SOP- implementation and training for multidisciplinary staff
Quality Assurance Consultant
JC Environment Consultancy
01.2015 - Current
Quality Assurance Consultant
ARCS Consultancy
01.2015 - Current
Quality Assurance Supervisor
IABAs Basic and Advanced Health Care Institute
01.2011 - 12.2014
- Company Overview: PBM - Pharmacy Benefit Manager
- Implemented Quality Assurance processes, internal and external audits
- Developed and trained all SOPs for the entire company
- Promoted to Manager in 2012
- Managed five Government Emergency Care Units (UPAs) in Rio de Janeiro with 72 pharmacists
- Restructured and unified the supply chain of all units and UPAs in the regional territory
- Supervised the whole public bidding process for the acquisition of drugs and its logistics and supply chain
- Regulated the drug import through the Government Agency equivalent of the FDA (ANVISA)
- PBM - Pharmacy Benefit Manager
Pharmacist
Procare Health Services
01.2009 - 12.2011
- Responsible technician in the Home Hospital Medical Care segment
- Pharmacist member of the multidisciplinary team, responsible for managing the supply chain for home and hospital drugs
- Implemented good practice policies in one of São Paulo's branches
Education
MBA - Business Management
Bachelor Of Science In Nursing - Nursing Education - Graduate in 2025
International Institute HealthCare Professional
Boca Raton, FLPharmacist -
Unigranrio
Dialysis Technician -
Vanguard School of Professional Health
Lauderhill, Florida01.2022
Skills
- Ability to coordinate patient care and educate patients
- Building collaborative relationships with colleagues
- Emotional Intelligence
- Adaptability
- Teamwork
- Empathy
Certification
RBT, CPR, Dialysis Technician
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
English
Professional Working
Timeline
Patient Care Technician
Private Client
10.2024 - Current
HD Technician
Synergy Dialysis
08.2022 - Current
Quality Assurance Consultant
Biocompass Consultancy
01.2015 - Current
Quality Assurance Consultant
JC Environment Consultancy
01.2015 - Current
Quality Assurance Consultant
ARCS Consultancy
01.2015 - Current
Quality Assurance Supervisor
IABAs Basic and Advanced Health Care Institute
01.2011 - 12.2014
Pharmacist
Procare Health Services
01.2009 - 12.2011
MBA - Business Management
Dialysis Technician -
Vanguard School of Professional Health
Bachelor Of Science In Nursing - Nursing Education - Graduate in 2025
International Institute HealthCare Professional
Pharmacist -
Unigranrio
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