Michelle Francisco
Webster
Overview
3
3
years of professional experience
1
1
Certification
Work History
Seasonal Outdoor Staff
Monroe Golf Club
Pittsford
05.2024 - Current
- Assisted in setting up outdoor activities and events for guests.
- Provided excellent customer service to enhance visitor experience.
- Maintained cleanliness and organization of outdoor spaces and equipment.
- Prepared and served a variety of cocktails and beverages.
- Maintained cleanliness of bar area and equipment.
- Managed beverage cart inventory and restocked supplies as needed.
- Collaborated with golf staff to ensure smooth operations during events.
Companion Observer
Highland Hospital
Rochester
10.2023 - 03.2024
- Provided companionship and support to patients in various hospital departments.
- Assisted nursing staff with daily activities and patient comfort needs.
- Engaged patients in meaningful conversations to promote emotional well-being.
- Monitored patient behavior and reported changes to medical staff promptly.
- Helped maintain a clean and safe environment for patients and visitors.
- Facilitated recreational activities to enhance patient engagement and morale.
- Collaborated with healthcare team members to coordinate patient care effectively.
- Demonstrated empathy and compassion while interacting with diverse patient populations.
- Encouraged independent living skills among seniors when appropriate.
- Maintained accurate records of all client interactions including changes in condition or behavior.
- Assisted clients with bathing, dressing, and incontinence care.
Sub Shop Costumer Service
Wegmans
Webster
01.2023 - 09.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Education
Bachelor of Science - Nursing
St. John Fisher University
Pittsford, NY05-2027
Associate of Science - Nursing
Monroe Community College
Rochester, NY05-2025
High School Diploma -
The Charles Finney School
Penfield, NY06-2023
Skills
- Patient care
- Effective communication
- Time management
- Team collaboration
- Customer service
- Problem resolution
Accomplishments
- PTK honors society
Certification
- CPR certification
Timeline
Seasonal Outdoor Staff
Monroe Golf Club
05.2024 - Current
Companion Observer
Highland Hospital
10.2023 - 03.2024
Sub Shop Costumer Service
Wegmans
01.2023 - 09.2023
Bachelor of Science - Nursing
St. John Fisher University
Associate of Science - Nursing
Monroe Community College
High School Diploma -
The Charles Finney School